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Omni Hotels & Resorts

Housekeeping Houseperson AM | Full Time

Louisville, KY, USPosted 1 months ago
hybrid

Job Description

Housekeeping Houseperson   Overview: This position ensures that assigned public space and guest room floors are kept fully stocked and clean while maintaining Omni standards and exceeding our guest expectations.   Responsibilities: · Ensures that assigned linen room closets are stocked at par. · Empties GRAs carts linens and trash as needed. · Assist to strip, check out rooms of linen and remove trash. · Assists taking in room dining dishes, tables and trays from the guestrooms and corridors to the service elevator landing. · Keeps corridors on guest room floors clean and vacuumed. · Sweeps, scrubs, mops hard surface floors on assigned section. · Assists in deep cleaning and shampooing carpet and/or furniture. · Maintains corridor cleanliness. · Moves furniture upon request. · Completes a quarterly mattress flip project. · Completes guest requests. · Pick up guest shoes to shine and deliver them back. · Assists in the distribution of items to all guests' rooms. · Assists in Housekeeping inventories. · Washes and places back in linen closets the glassware and coffee cups. · Assists GRAs with guestroom supplies. · Ensures all linen is dropped in the linen chute in a timely manner. · Takes soiled bedspreads, blankets, pillows, and other large bedding items to the Laundry to be washed. · Turns in Lost and Found items found to Housekeeping Office before the end of the shift. · Deposits trash and recycling to the trash and recycling dumpsters. · Cleans up bio-hazard spills in guestrooms and public areas with proper safety gear. · Reports missing or damaged items in the guestrooms or public areas to Supervisor · Reports engineering issues to the Office Coordinator or Supervisor · Encourages and builds mutual trust, respect, and cooperation among co-workers. Treats co-workers fairly and equitably. · Maintain a professional, neat, and organized appearance according to Omni Boston Seaport standards. · Respond swiftly and effectively in any emergency or safety situation. Ensure a safe working and guest environment to reduce the risk of injury or accident. · Attend all required department training and meetings. · Perform any other duties required by management.   Qualifications: · Excellent customer service and verbal communication skills. · Maintain a professional business appearance, attitude, and performance. · Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio. · Prior housekeeping experience required or other relevant environmental services experience. · Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. · Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays. · Candidates must be able to work in a fast-paced environment and be able to handle multiple priorities. · Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times. · Must have the ability to report to work on time and when scheduled. · Must have the ability to stand and/or walk for extended periods of time. · Must meet standards of appearance and maintain a high level of personal hygiene at all times. · Ability to communicate both verbally and in writing in English with guests, management, and co-workers.

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Housekeeping Houseperson AM | Full Time at Omni Hotels & Resorts | Renata