Digital Trading Specialist
Job Description
About the Role
As a Digital Trading Specialist, you will be responsible for the day-to-day management and optimisation of the ASOS website(s) and app(s), including navigation, on-site page management and ranking strategy.
You will play a key role in defining and executing site merchandising strategies across key touchpoints, leveraging a strong understanding of digital merchandising, homepage and campaign best practices to optimise the end-to-end customer journey.
Reporting into the Digital Trading Manager, you will work closely with cross-functional teams including Pricing, Trade Marketing and Tech to drive trading performance, enhance the onsite experience, and maximise conversion and sales.
What You’ll be Doing
Collaborating with Digital Trading Managers to ensure the smooth execution of on-site trading strategies across key events and campaigns
Ensuring website standards are maintained to maximise business performance and the customer journey, leading Digital Trading Assistants to resolve issues and maintain site quality
Overseeing and guiding Digital Trading Assistants on homepage, promo and CRM processes, alongside stakeholder management
Managing and optimising the category and navigation structure across channels/devices
Planning, testing and executing ranking and merchandising strategies to ensure category and search pages are fully optimised, including during peak trading periods (e.g. Sale)
Managing onsite search, ensuring optimal configuration across markets and continuously enhancing the search experience
Partnering with Tech and cross-functional teams to support the development, testing and rollout of new features, digital products and onsite functionality
Collaborating with key stakeholders to plan and deliver trade events, campaigns and wider strategic initiatives
Contributing to the delivery of department strategy, supporting team development through coaching, guidance and knowledge sharing
Who We’d Like to Meet
- Excellent organisational and coordination skills
Experience of using online merchandising systems
Competent using systems and comfortable working in a technology-based environment
Commercially aware, customer obsessed with the ability to use initiative and intuition
Excellent communicator with good motivational & leadership skills
Keen eye for detail with the ability to troubleshoot and identify issues
A Self-motivated and proactive approach
Flexible, agile, and open to change
Positive attitude, self-aware and self-motivated
Strong analytical skills
What’s in it for you?
Employee discount (hello ASOS discount!)
Employee sample sales
25 days paid annual leave + an extra celebration day for a special moment
Private medical care scheme
Fixed Annual Payment in addition to your salary each year, it's just an extra thank you from us
Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role