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Client Service Associate

Rochester, NY, United StatesPosted 4 months ago
Full-timehybridEntry Level

Job Description

We are seeking a dedicated and detail-oriented Client Service Associate to support daily client operations and ensure a high standard of service delivery. This role is ideal for individuals who excel in communication, organization, and problem-solving, and who are eager to work in a professional office environment with direct client interaction.

The Client Service Associate plays a key role in maintaining strong client relationships while supporting internal teams with administrative and operational tasks.

Responsibilities

  • Serve as a primary point of contact for client inquiries and requests

  • Maintain accurate client records and documentation

  • Coordinate internal processes to ensure timely and efficient service delivery

  • Assist with scheduling, follow-ups, and client communications

  • Support operational workflows and ensure compliance with company standards

  • Identify client needs and escalate matters when appropriate

  • Contribute to a positive and professional client experience

  • Competitive salary ($45,000 – $49,000)

  • Growth and advancement opportunities

  • Structured training and ongoing professional development

  • Supportive and collaborative work environment

  • Stable full-time position with long-term career potential

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Client Service Associate at Alphabe Insight Inc | Renata