Who We Are

Shineforth is a nonprofit organization that provides a comprehensive array of programs to support children, teens, and parents as they work to overcome challenges. We equip families with tools for success so they can achieve their goals. As a national leader in helping young people and families, we also proactively identify unmet social services needs and develop the necessary partnerships to address those needs. 

What we do:

Shineforth is not just for kids. We are champions for children, teens, families and communities. Our guiding philosophy is to always do whatever it takes to help children and teens successfully overcome the toughest odds and create bright futures for them. We assist the child or teen by empowering the entire family to become stable, self-sufficient and caring members of their communities.

SUMMARY

The Dietary Aid II provides a variety of cleaning, service and production functions for patient and resident services, cafeteria, special functions and other related services. Responsibilities are primarily focused on meal distribution, service and kitchen upkeep.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides a quality dining experience that exceeds customer expectations.
• Promote and provide a work environment of teamwork and respect amongst employees, integrity, world class customer service, financial responsibility, and continual pursuit of excellence.
• Follow all outlined company, State, Federal and other applicable health and safety regulations with regards to food service, equipment uses and personal hygiene. Maintain a clean and safe work area.
• Works with Chef on snack program and planning out smaller events.
• Cleaning of larger equipment items and chemical inventory.
• Assisting with time/temp needs and temps on equipment as well as recording these on all proper forms as required.
• Comprehension and compliance of verbal and written instructions, production and orders and record keeping systems, in the distribution of daily menu offerings.
• Maintain a clean and organized dining room including chairs, tables, trash, receptacles, work areas, condiments and other areas determined by the supervisor.
• Maintain an organized and sanitized kitchen, including floors, trash, and dishes and storage of delivery items.
• Ensure the kitchen, service areas, and surrounding areas are clean and free of debris, and arranged in a manner determined by the supervisor.
• The removal of trash, waste, and spills in the dining room, serving areas and kitchen floors.
• Station set up prior to service with appropriate equipment and food determined by the supervisor and the service of food to the customers.
• Receive, unpack, unwrap, rotate and stow deliveries into appropriate refrigerators, freezers and storerooms via supervisors’ instructions.
• Under supervisor’s instructions clean and sanitize workstation area.
• Assist with production, merchandising, setup and service of food under supervisor direction.
• Organization and replenishing of all service-related goods such as condiments, dishware and other related items.
• Serving of menu items, designated by supervisor, to the customer while providing exceptional customer service in a courteous, helpful and friendly manner.
• Assemble menu items on tray line for regular and modified diets.
• Assist customers with specific menu inquiries.
• Serve and clear customers using the proper serving/clearing methods.
• Other responsibilities and duties as assigned. 

EDUCATION AND/OR EXPERIENCE

  High school diploma or GED; Retail customer service or food service experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

Current driver's license and acceptable driving record per agency guidelines, with proof of auto insurance. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee frequently is required to stand; walk; bend; sit; and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. This position will have extended standing and physical activity 100% of their workday. Repeated hand-wrist movement required. Corrected vision to normal range; normal hearing and talking is required for verbal communications. Ability to use a variety of kitchen equipment and machines as referenced. Good memory and recall are necessary for the accurate and timely transfer of data/information.

ESSENTIAL PERSONNEL DESIGNATION

This position has been designated as an Essential Personnel position by the Agency.  This means that the duties and responsibilities of your position are essential to the safe and secure operation of the agency or the program in which you work.  As an essential employee, you shall be responsible for getting to work or remaining at work as needed during times of buildings and grounds breakdowns, extreme weather conditions or natural disasters. 

 

Why Work at Shineforth?  

Shineforth has been an unwavering champion for children, teens, and families for more than 120 years. Our main campus is in Richmond, Va., and we offer nearly 20 programs at eight locations throughout Virginia. 

Work-life balance is critical to the health and well-being of our employees, which is why we offer full-time employees generous paid leave, 12 paid holidays, and comprehensive health benefits options that include vision and dental. 

All Shineforth employees (this includes part-time and PRN) are eligible for our Employee Assistance Program, and a 401(k) with employer match. 

Diversity, Equity, and Inclusion (DEI) is at the forefront of all we do at Shineforth, and we maintain a culture of acceptance in which crucial conversations are encouraged. Shineforth doesn’t exclude anyone on the basis of race, color, national origin, gender, sexual orientation, genetic information, disability, religion, or economic background. 

Equal Opportunity Employer

Drug Free Workplace

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

This position requires an individual to have excellent communication and interpersonal skills. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

 

EDUCATION AND/OR EXPERIENCE

  High school diploma or GED; Retail customer service or food service experience preferred.

 

COMPUTER SKILLS

To perform this job successfully, an individual should have a working knowledge of Microsoft Office.

 

CERTIFICATES, LICENSES, REGISTRATIONS

Current driver's license and acceptable driving record per agency guidelines, with proof of auto insurance.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee frequently is required to stand; walk; bend; sit; and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. This position will have extended standing and physical activity 100% of their workday. Repeated hand-wrist movement required. Corrected vision to normal range; normal hearing and talking is required for verbal communications. Ability to use a variety of kitchen equipment and machines as referenced. Good memory and recall are necessary for the accurate and timely transfer of data/information.

 

 

WORK ENVIRONMENT

The noise level in the work environment is usually moderate to loud. This is a drug free environment. See Agency Employee Handbook, Substance Abuse for clarification.