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Job Description
- Partner directly with select, strategic customers to design, co-develop, debug, and deploy AI agents and solutions.
- Act as a high-level problem solver, empowered to write bespoke code, develop custom tooling, and contribute directly to the core product codebase.
- Systematize learnings from customer engagements working with team members to create reusable tools, robust documentation, and accelerators.
- Serve as a critical feedback loop to core Product and Engineering teams, synthesizing field insights to influence strategy.
- Provide technical guidance on agent improvement, performance tuning, CI/CD pipelines, and production readiness.