Job Description
Job Summary
Research and analyze customer pricing credit requests to ensure system alignment and that credits pass through to the customer without negative financial impact.Develop recommendations to solve problems related to business operations.
Review credit requests submissions and provide recommendations.
Job Description
Responsibilities
Analyze customer pricing credit requests for validity by considering contract eligibility, markup structure, vendor hierarchy requirements, unit of measure challenges, etc.
Validate necessary rebates have been or can be secured based on varying vendor timeline restrictions and process requirements.
Establish relationships and work with the vendor community to obtain necessary eligibility and pricing information. Work with vendors to research and resolve discrepancies.
Review and ensure data accuracy. Communicate to appropriate personnel if data inaccuracies exist.
Contribute to the improvement of team processes to create efficiencies. Update/create department Standard Operating Procedures.
Perform root cause analysis and provide insights into trends or unusual performance.
Serve as the first point of contact for A/R, PVA’s and sales reps.
Required Experience
Bachelor’s degree.
At least 2 years of experience in customer pricing, contracts and/or rebates.
Knowledge / Skills / Abilities
Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Experience processing details, understanding and prioritizing their importance and drawing clear and concise conclusions.
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines.
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction in both written and verbal communication.
Experience collaborating with internal resources and external resources to meet department goals within established timelines.
Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table).
Preferred Experience
Experience in SAP and/or Vistex.
About Medline India:
Medline India was setup in 2010 in Pune, primarily as an offshore Development centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance & and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration May 2023 – May 2024.
We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.
About Medline Industries, LP:
Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care.
At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centres, physician offices, home care agencies, providers, and retailers. We are proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.