System Engineer - NCSA

Duties Responsibilities Operations: ●Install, update, and troubleshoot hardware and software on HPC enterprise IT and cloud computing systems. ●Detect and investigate system issues and provide solutions. ●Monitor and respond to incoming support requests and alert accordingly. ●Create new solutions within existing configuration management (CM) tools and workload management (e.g., Puppet, Ansible, Slurm, HTCondor, Rancher, Kubernetes). ●Automate tasks using Continuous Integration (CI) tools (e.g., GitLab runners, GitHub action). ●Create new scripts in one or more programming languages to improve the efficiency of routine tasks. Technical Investigation: ●Participate in training junior engineers on system engineering best practices. ●Collaborate with other engineers to diagnose and resolve system issues in a controlled environment. ●Test, document, and present new technologies, and make recommendations for NCSA’s policies and practices. ●Lead development, investigate small-scale systems and solutions for internal projects, and assist with large ones internally or externally. Outreach: ●Provide NCSA training, guidance, and assistance related to team operations and activities. ●Participate in conferences.