Job Description
About the Team
It’s an exciting time in technology, and that buzz is felt throughout PetSmart
We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.
Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.
Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success
We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.
About the Location
Associates at our Costa Rica office are eligible for hybrid work.
About the Job
Is your passion to lead technical programs that deliver solutions, focused on supporting a growing and dynamic business
Do you love pets and want to join your experience with enabling systems that help PetSmart be the trusted partner of Pet Parents and their pets?
PetSmart is looking for a Sr
IT Project Manager / Scrum Master (PM/SM) to provide leadership and direction in the development of solutions that support business strategies. They are responsible for leading technical projects across the delivery team. The role will be accountable for working with cross-functional teams to implement and deliver solutions aligned with strategies and plans for technology, across customer and business facing product and platform teams. The Sr
IT PM/SM is accountable for ensuring organized, predictable, and managed change.
PEOPLE & TEAM INFLUENCE
- Demonstrate abilities as a team leader; lead teams to create an atmosphere of trust
- Coach team of associate and contract Analysts, QA, and Engineering team members on agile values and principles
- Seek diverse views to encourage improvement and innovation
- Develop relationships within IT and the business
- Adapt to shifting priorities, demands, and timelines
PROGRAM & PROJECT
- Participate in early forecast activities to estimate staffing and effort to scope initiatives
- Plan, Participate and Lead Project Leadership Team or Steering Leadership Team meetings
- Anticipate risks, push contingency planning, and resolve roadblocks
- Accountable for delivery of highly complex, cross-functional projects impacting the enterprise
- Accountable for scope, schedule, and communication management
- Provide leadership and direction in the design, development, support, and implementation of business capabilities as it relates to application and technical delivery
- Guide sustainable solutions, meeting both immediate project requirements and near-term strategies, as appropriate
- Participate in the development and sustainability of PM/SM frameworks