Manage, coach, and mentor a team of UX Researchers (UXR) working on Creator and Viewer. Foster a collaborative and high-performing team culture. Guide career development, manage resource allocation, and ensure research excellence.
Define and drive the holistic UXR roadmap for YouTube Shopping’s Viewer and Creator experiences, aligning research goals with key business Objectives and Key Results (OKRs).
Lead high-impact, foundational, and strategic research initiatives in the Creator space. Partner with Product Management, Engineering, and Design leads to influence product strategy, define key user frameworks, and establish user-centered metrics.
Synthesize complex qualitative and quantitative data into compelling, actionable narratives. Present insights and strategic recommendations to senior leadership (Director and VP/GM levels) to drive alignment and decision-making.

UX Research Manager, YouTube Shopping

Job Description