Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.About the role
Spa Attendants provide the highest level of customer service to ensure a smooth welcome and departure for all guests as well as maintain cleanliness and presentation throughout combined Spa and Fitness areas. Spa Attendants respond to all interactions in an efficient, courteous, and professional manner to achieve maximum customer satisfaction and comfort.
What you will do
Set-up and maintain Spa and Fitness areas including refreshments. Handle all guest interactions with the highest level of hospitality and professionalism; accommodate special requests whenever possible; assist customers in all inquiries in connection with Spa and Fitness services.
Guide guests to their appointments as they relate to Spa and Fitness offerings.
Ensure an adequate supply of all guest supplies and amenities throughout the Spa and Fitness areas in order to maintain immaculate presentation of these items.
Retrieve linens from laundry and maintain locker room set up; return used linen to laundry.
Maintain clean work areas in Spa Dispensary, Staff Room, and Spa Reception.
Enforce Spa and Fitness rules and regulations for all adult and junior guests.
Appropriately utilize reservation systems, maintenance records, and Guest Experience database as vehicles of communication to ensure guest satisfaction with all services provided in the Spa and Fitness areas.
What you bring
CPR, First Aid Certified preferred.
At least six month’s experience in Luxury hospitality environment or equivalent.
Previous experience within Housekeeping or Spa industry preferred.
This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.
What we offer:
Hourly: $23.17
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
401k Retirement Plans
Schedule & Hours
Part Time availability
Flexible for early morning, mid-day, and evening shifts in order to support 24/7 operational business needs
To apply, please click on the “APPLY” button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding.
If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at [email protected].
Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf