R10094131 Customer Service & Operations Coordinator (Open)

Location:

Houston, TX (HO) - Bulk cryo logistics - Maritime

The Innovation and Development Division (IDD) drives the innovation strategy for the Hubs and Operations, and contributes to the Group's transformation. It is responsible for imagining, developing and incubating new solutions until they are brought to market, particularly when it comes to offers with a high technological content (including digital and IT). IDD gathers more than 3,000 employees from 70 nationalities at 60 sites.

How will you CONTRIBUTE and GROW?

The core duties of this position involve overseeing logistics, certifications, purchase orders, and customer requests across the North America region.

This role strives to maintain high service standards and ensure customer satisfaction in alignment with Air Liquide's established procedures and policies.

At Air Liquide, we RESPECT, HONOR and VALUE diversity.

Air Liquide is Hiring for a Customer Service & Operations Coordinator - Houston, TX.

We are looking for you !

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

• Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.

• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

• Early Access: Your benefits start after just 30 days of employment ( Day 1 for Air Liquide) / Your benefits start after just 1 day of employment

Recruiter: Deondre Taylor | [email protected] | (302) 277-2429

• First point of contact with clients and global Business Development Managers

• Providing quotation to meet customer requests & Process sales orders

• Assist with all business operational activities, certification of assets, and working with local Airgas filling facilities to ensure assets are filled and mobilized to offshore standards, including but not limited to IMCA & BS12021

• Provide excellent service and maintain good relations with all customers

• Participate in team meetings as required, including UK and Regional for all Offshore Energies activities

• Manage logistics to meet customer requirements and assist in the creation of freight related documentation

• Source quotes from freight companies to ensure competitive offers are received

• Participate in continuous improvement initiatives as required

• Maintain accurate records for all invoices, payments and customer documentation

• Assist with the month end process, ensuring procurement costs are accounted for in the ERP system.

• Participate in month end process and ensure month end billing is completed on time 

• Participate in credit collection process along with the credit control department

• Provide support as per business needs

__________________

Are you a MATCH?

Required Qualifications:

• At least 3 years experience Logistics, Supply Chain, or Business  

• Team player

• Task oriented and focused on delivering results

• Strong time management skills & ability to manage competing priorities in a fast paced environment

• Confident with the operation of Google Office applications

• Comfortable working independently and as part of a small established team

• Residency in Houston is preferred, with willingness travel in the Houston metropolitan area

Preferred Qualifications:

• Degree in Logistics, Supply Chain, or Business

• Excellent communication skills Spanish Bilingual a plus

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.