Job Description
Job Title: Bilingual Support Assistant
Work Hours
Part-Time (Up to 30 hours/week)
Monday – Friday
Location
ACS Building 108, Caserma Ederle, Vicenza, Italy
Duties
Provide bilingual support in English and Italian to customers
Assist customers with inquiries, services, and documentation
Perform verbal and written translations (non-legal, non-medical)
Maintain Client Tracking System (CTS) and service records
Prepare and submit monthly reports and statistics
Maintain sign-in sheets and documentation of services
Support community integration workshops and activities
Qualifications
Minimum High School Diploma
At least 2 years experience in administrative or customer service roles
Fluent in English & Italian (Level 4)
Proficiency in Microsoft Office and basic computer systems
Strong communication and organizational skills