Job Description
The Hiller Companies, LLC has an immediate opening for Mining Division Manager.
Hiller offers fire protection and life safety products and services that are preserving lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. For more than 100 years, we have been laser-focused on one goal – making the world a safer place. We are proud to be on the forefront of technology and innovation by creating adaptable safety solutions. As we continue to grow and expand our life safety footprint, we pledge to keep our customers top of mind while striving to design, install and service the most compliant, reliable systems available.
Job Summary: The Mining Division Manager is responsible for the full scope of the operational functions in Hiller’s mining division. This role manages a team of technicians and support staff, providing leadership, guidance, and support. This position will identify and implement strategies to improve operational productivity and efforts to achieve/exceed the financial targets of the division. The Mining Division Manager will have overall responsibility for new business development, customer retention, employee engagement, P&L management, and operational effectiveness.
Job Location: This position will be located in Phoenix, AZ, with up to 30% travel to mine locations in Arizona, Colorado and other mining locations.
Job Responsibilities:
- Lead and manage Hiller’s mining operations teams, establishing and setting operational performance objectives and expectations, while providing support and leadership and growth to all branch employees
- Develop and implement operational plans and best practices, specific to the division, considering revenue and profitability targets by establishing procedures, workflows, and best practices
- Responsible for oversight, allocation, and proper utilization of all division resources, including manpower, equipment, and materials
- Ensure customer satisfaction is always at the forefront, with a heavy focus on relationship building, nurturing, delivering high-quality services, and promptly addressing customers’ concerns if they arise. Prioritizing customer satisfaction will contribute to Hiller’s reputation, growth, and profitability in the industry.
- Responsible for full scope P&L management of the division. Actively contributing to revenue generation through identifying new business opportunities to drive growth, nurturing customer relationships, and collaborating with the Sales team to secure new business contracts.
- Partner closely with Finance to monitor costs and expenses within your division to ensure they are within budget and align with revenue targets focusing on optimizing operational efficiencies to drive positive impact on division profitability.
- Evaluate the financial performance, including revenue, expenses, and profitability to help you make informed decisions, identify areas for improvement, and take corrective actions as necessary.
- Commit to a culture of Safety and work with Safety partners to ensure employees have the required tools and PPE for the work being conducted.
- Establish quality control measures and ensure compliance with fire and life safety regulations and best practices.
- Partner closely with Area General Manager to monitor costs and expenses within your division to ensure they are within budget and align with revenue targets focusing on optimizing operational efficiencies to drive positive impact on division profitability
- Responsible for holding weekly team meetings, monitoring project status, monitoring financials, ensuring change order opportunities are addressed in a timely fashion and project execution and billing status are communicated effectively.
- Collaborate with clients, contractors, and divisional leadership to understand project requirements, address
- concerns, and maintain a high level of customer satisfaction.
- Review contracts for interpretation of inclusions/exclusions for construction installation activities
- Keep abreast of industry trends, technological advancements, and regulatory changes related to Fire and Life Safety systems and incorporate them into project management practices.
- Other duties as required.