Wholesale Assistant
Job Description
Our Heritage: An American Original Since 1977
Founded on the Upper East Side of New York City by brothers Jay and Kevin McLaughlin, J.McLaughlin was built on a simple idea: great style feels personal.
From a single neighborhood shop to nearly 200 stores nationwide, we have always believed in being local and loyal—to our customers, our communities, and one another. Today, nearly 1,000 employees bring the brand to life across the country, from Maine to Maui.
For over 20 years, our corporate home has been in Greenpoint, Brooklyn, where creativity, craftsmanship, and collaboration continue to shape our next chapter.
Giving back is part of who we are. We support the communities we serve through local partnerships, charitable initiatives, and a belief that businesses should leave places better than they found them.
Overview
We are seeking a Wholesale Assistant to join our Wholesale team, reporting to the Director of Wholesale. This role supports the day-to-day operations of the Wholesale business and is responsible for supporting sales activities, managing order entry and processing, maintaining customer records, and providing exceptional service to our wholesale accounts.
This role collaborates closely with cross-functional teams including our production and logistics teams to ensure accurate order management and timely fulfillment. Attention to detail, strong organizational skills, and ability to manage multiple priorities are critical to ensure seamless execution of wholesale orders and client support. This is an excellent opportunity for an individual who is eager to work in the fast-paced and ever-evolving world of apparel and fashion while contributing to a collaborative, high-performing, and values-driven workplace.
This position is primarily based in our Greenpoint, Brooklyn office and follows a hybrid schedule, dependent on role and business needs.
About the role
Essential Functions*:
About the role
- Assist with sales activities, including building and maintaining relationships with wholesale clients
- Manage the processing of wholesale orders, ensuring accuracy and timely delivery
- Coordinate with the production team to ensure orders are fulfilled according to client specifications
- Provide excellent customer service to our wholesale clients, addressing inquiries and resolving any issues or concerns
- Assist with inventory management, including monitoring stock levels and coordinating stock replenishment
- Attend seasonal line reviews and product meetings to stay informed on assortment strategy, product development updates, and wholesale merchandising direction
- Liaise with the Marketing team to obtain product information, marketing assets, and seasonal campaign materials for use by the Wholesale team and wholesale partners.
- Support seasonal market preparation by coordinating samples, preparing selling tools and line sheets, and ensuring all product information and materials are organized for buyer appointments
Additional Job Responsibilities:
- Other related duties as assigned
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
What we are looking for
Skills & Requirements:
- Bachelor's degree in Business, Fashion, or a related field preferred
- Previous experience in a wholesale or sales support role preferred
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Proactive, takes initiative when needed
- Extremely detail oriented and diligent with strong organizational, communication and problem-solving skills.
- Ability to interact with professionalism across all levels of the organization.
- High levels of accountability and reliability, with a proven ability to take initiative and follow through on commitments
- Experience contributing to team-based goals and achieving results through collaboration
- Proficient in Microsoft Office suite, including Excel and PowerPoint
- Knowledge of the apparel and fashion industry is a plus
- Ability to work independently and as part of a team
- Attention to detail and accuracy in data entry and order processing
Physical Requirements:
- Prolonged periods of sitting at a desk, standing, bending and working on a computer.
- Must be able to lift 15 pounds occasionally.
- Must be able to access and navigate various departments at the organization's facilities.
Benefits at a Glance
At J.McLaughlin, we design our benefits with the same care and intention as our product. Our benefits are designed to support well-being, flexibility, and long-term growth.
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement plan with company match (eligibility based on hours worked)
- Generous paid time off and paid holidays
- Hybrid or flexible work environment (role-dependent)
- Company-paid life insurance and disability coverage
- Optional Critical Illness and Accident insurance
- Employee Assistance Program (EAP)
- Clothing allowance and generous discounts on J.McLaughlin merchandise
- Discretionary bonus opportunities (role-dependent)
- Employee referral incentives and commuter benefits
Pay Transparency & Disclaimer
$26 - $30 per hour, depending on experience, skills, and qualifications.
Compensation and benefits may vary based on role, location, and eligibility. J.McLaughlin reserves the right to modify compensation and benefit programs at any time, in accordance with applicable laws.
Equal Opportunity
J.McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.