Machine

Company description Machine_ is a creative solutions agency represented across Cape Town, Johannesburg and Durban, and is home to over 75 adventurous minds. At Machine_ we don’t believe that intuition and gut feel are enough. That’s why everything we do starts with an insight. Our team of experts uses these insights to create impactful and accountable solutions that touch consumers at every point in their connected world. Machine_ is part of Publicis Groupe, one of the fastest-growing global networks. Machine’s mantra, Never Afraid, underpins our values of; doing the right thing, being curious, solution orientated and at its core ‘giving a s**t!’. Living this mantra daily helps grow our Clients’ businesses and these are the values we look for when recruiting new talent. The right personality is just as important as the right experience. We’re here to work hard and have fun while doing it. Overview The Role We are looking for a highly detail-oriented and commercially minded Client Operations Coordinator to support the financial and operational delivery of key client workstreams. This is a highly administrative, process-driven and client-facing role, suited to someone who thrives on accuracy, structure and accountability. You will act as the operational and financial backbone of the account, ensuring all supplier, cost and billing processes are managed seamlessly. Responsibilities Key Responsibilities - Supplier & Cost Management: Manage supplier costings, issue POs, liaise with suppliers, and chase invoices. - Financial Tracking & Reconciliation: Maintain accurate trackers, reconcile costs against budgets, and resolve discrepancies. - Billing & Commercial Accuracy: Raise accurate client billings and ensure alignment with approved costs. - Finance Coordination: Work closely with finance to ensure suppliers are paid on time and queries are resolved. - Client Liaison: Manage day-to-day client communication directly related to supplier costs and payments and subscription renewal. - Subscription Management: Track renewals, ensure timely communication, and manage accurate billing. Qualifications Experience & Skills - 2–5 years experience in operations, finance or administrative environment - Strong Excel / spreadsheet capability - Financial acumen (costing, invoicing, reconciliation) - Experience working with suppliers and finance teams - Ability to learn new systems and processes Additional information Personal Attributes - Highly detail-oriented - Strong organisational skills - Proactive and accountable - Strong communicator - Comfortable with high-volume, data-driven work

Experience & Skills - 2–5 years experience in operations, finance or administrative environment - Strong Excel / spreadsheet capability - Financial acumen (costing, invoicing, reconciliation) - Experience working with suppliers and finance teams - Ability to learn new systems and processes

Key Responsibilities - Supplier & Cost Management: Manage supplier costings, issue POs, liaise with suppliers, and chase invoices. - Financial Tracking & Reconciliation: Maintain accurate trackers, reconcile costs against budgets, and resolve discrepancies. - Billing & Commercial Accuracy: Raise accurate client billings and ensure alignment with approved costs. - Finance Coordination: Work closely with finance to ensure suppliers are paid on time and queries are resolved. - Client Liaison: Manage day-to-day client communication directly related to supplier costs and payments and subscription renewal. - Subscription Management: Track renewals, ensure timely communication, and manage accurate billing.