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Job Description
Task Force Hotel Operations Manager
Location: Not specified
*Please note this requisition is not for a specific opportunity or location. We are actively building our task force operations bench, and this posting is intended to capture applications from professionals interested in joining our pipeline for upcoming assignments. We look forward to connecting when opportunities become available.*
We are seeking a highly motivated, adaptable, and hands-on Task Force Hotel Operations Manager with strong experience in overseeing hotel or resort operations. This role serves as a temporary, high-impact leadership position, responsible for stabilizing, supporting, and improving hotel operations during transitions, openings, performance challenges, or leadership gaps.
Your Role:
- Assume interim operational leadership for assigned hotel or resort properties as needed
- Oversee daily hotel operations, ensuring brand standards, policies, and procedures are consistently met
- Lead and support department heads across Rooms, Front Office, Housekeeping, Maintenance, Food & Beverage (if applicable), and Guest Services
- Drive guest satisfaction and service excellence throughout the entire guest experience
- Monitor and manage labor productivity, scheduling, and payroll to align with budgetary goals
- Review financial performance, forecasts, and expense controls; identify opportunities to improve profitability
- Assess operational challenges quickly and implement corrective action plans
- Coach, mentor, and support hotel leadership teams; provide hands-on training as required
- Ensure smooth transitions during openings, leadership changes, renovations, or ownership changes
- Partner with Sales, Revenue Management, and Corporate teams to support occupancy, ADR, and service initiatives
- Ensure standards for safety, cleanliness, maintenance, and regulatory compliance are met
- Communicate effectively with ownership, leadership teams, and corporate stakeholders
- Provide detailed handover documentation and operational recaps at the completion of each assignment
- Stay informed of hotel industry trends and recommend operational improvements where applicable