Pay Customer Success Manager, MM/Ent

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Pay Customer Success Manager, MM/Ent in Spain.

We are seeking a Customer Success professional to manage a portfolio of mid-market and enterprise customers across payroll and HR-related solutions in a global, fully remote environment. In this role, you will own post-sales customer outcomes end-to-end, ensuring strong adoption, retention, and long-term value realization across multiple products. You will act as the primary strategic partner for customers, proactively identifying risks, coordinating internal teams, and ensuring seamless execution across complex, multi-product environments. This position requires strong commercial awareness combined with structured problem-solving and the ability to navigate ambiguity in fast-moving SaaS operations. You will collaborate closely with Sales, Operations, Product, and Support teams to ensure customer success and sustainable growth. This is a high-impact role where ownership, proactive communication, and operational discipline directly influence customer satisfaction and business performance.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Pay Customer Success Manager, MM/Ent in Spain.

We are seeking a Customer Success professional to manage a portfolio of mid-market and enterprise customers across payroll and HR-related solutions in a global, fully remote environment. In this role, you will own post-sales customer outcomes end-to-end, ensuring strong adoption, retention, and long-term value realization across multiple products. You will act as the primary strategic partner for customers, proactively identifying risks, coordinating internal teams, and ensuring seamless execution across complex, multi-product environments. This position requires strong commercial awareness combined with structured problem-solving and the ability to navigate ambiguity in fast-moving SaaS operations. You will collaborate closely with Sales, Operations, Product, and Support teams to ensure customer success and sustainable growth. This is a high-impact role where ownership, proactive communication, and operational discipline directly influence customer satisfaction and business performance.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

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