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MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a wide range of UK and overseas fund managers, REITs and property owners.
Technical Services Manager
MAPP London WorkspacePosted Yesterday
Full-timeonsite
Job Description
Technical Services Manager
Department: Technical Services
Employment Type: Full Time
Location: MAPP London Workspace
Compensation: £65,000 - £75,000 / year
Description
MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a wide range of UK and overseas fund managers, REITs and property owners.
We believe property management can be a force for good. That’s why we focus on making buildings work — not just for profit, but for people and the planet too. Through our Property Management framework, we help clients and occupiers navigate a rapidly changing landscape, delivering a fully integrated and genuinely holistic approach.
Most job descriptions read like a recipe without showing you what the finished dish should look like. We’d rather give you a clear picture of who we are, how we work, and the kind of person who thrives at MAPP.
If this role excites you and you think you could make a difference here, we’d encourage you to apply — even if you don’t tick every box. We’re interested in people who want to do meaningful work, add real value, and be rewarded for their efforts in a genuinely great place to work.
MAPP is an equal opportunities employer. All applicants must have the legal right to work in the UK by the start date of employment. MAPP does not provide immigration sponsorship.
MAPP is an equal opportunities employer. All applicants must have the legal right to work in the UK by the start date of employment. MAPP does not provide immigration sponsorship.
Inclusion at MAPP
We want the real estate industry to be a career path where people feel both welcome and wanted. We’re proud of the progress we’ve made so far, but we’re always challenging ourselves to do better. We want the best people to see themselves thriving at MAPP. Creating an environment where everyone feels able to be themselves is essential to that – because diverse perspectives, lived experience and ways of thinking make us stronger.
Our values and how we work
Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp, and that commitment to doing business responsibly shapes our decisions every day. We recently were reaccredited and improved our score significantly.
We want you to learn, grow and challenge yourself. As a business, MAPP has grown consistently over the past five years, and we promote around 10% of our office-based roles internally each year. We invest in development, create opportunities to broaden professional horizons, and make time to connect — through charity days, fundraising, learning initiatives and social events.
High expectations & employee ownership
What makes MAPP distinctive is that we are owned by an Employee Ownership Trust. There are no external shareholders — our business is held on behalf of our people. This creates a more inclusive and transparent environment, where employees are informed, involved, and able to influence how we move forward. It also means that when the business succeeds, that success is shared — typically through a profit share that can be paid tax-free to each individual.
Being employee-owned shapes the way we show up. It encourages us to think long term, take ownership of our decisions, and care about the impact of our work. We place a strong emphasis on trust, expecting people to use their judgement, take initiative, and support one another. Collaboration, curiosity, and accountability are key to maintaining both our performance and our culture.
In return, we offer autonomy, support and the opportunity to grow in a business where your contribution genuinely matters.
Why join MAPP?
This role gives you the opportunity to be part of something a little bit special in property management. We’re always looking for great character — that’s what makes someone a MAPP person. If that sounds like you, we’d love to hear from you.
A few facts about MAPP you might like to know:
Our engagement scores are consistently high and in 2025, we had an engagement score of 83% and 92% of our people recommend MAPP as a great place to work.
Title, Team and Role Summary
Title : Technical Services Manager – London & South
Team : Central FM – Technical Services
Who Does This Role Report Into? Technical Services - Senior Associate Director
Role Summary / Purpose and Scope
Overseeing the Technical Facilities Management across our London & South portfolio. You will provide close management of the technical supply chain along with providing engineering and technical support to the portfolio and FM teams. The Technical Services Manager will be proficient within their discipline and will need to be able to work across a variety of interrelated work streams;
Team : Central FM – Technical Services
Who Does This Role Report Into? Technical Services - Senior Associate Director
Role Summary / Purpose and Scope
Overseeing the Technical Facilities Management across our London & South portfolio. You will provide close management of the technical supply chain along with providing engineering and technical support to the portfolio and FM teams. The Technical Services Manager will be proficient within their discipline and will need to be able to work across a variety of interrelated work streams;
- Business Solutions
- Transition Management
- Operational / Contract Management
- Project Management
- Engineering Consultancy
- Health and Safety Compliance Management
- Sustainability and Energy Management
Skills, Knowledge and Values
Skills (People & Technical)
- Engage with the Facilities Management, Building Consultancy, and Sustainability teams and develop a partnering ethos to aid V3 offers
- Assist in the administration of MAPP's MEP Data in Risk Wise and other electronic management systems for the Facilities Management Team.
- Assist with the management of technical site inspections, audits
- Take a lead role in liaising with any fit-out, project work, or redevelopment instructions.
- The role may require a degree of out-of-hours support and guidance for maintenance and emergency activities as required.
- Assist with increasing the FM, Surveying, and Sustainability competency base.
- Manage a team aligned with the MAPP Values
- Support the Facilities Management Team on small building works projects such as fabric works, plant replacement, and insurance works, ensuring projects are delivered on time, cost, and quality.
- Provide Engineering contact touchpoint for business, direct questions either upward to TSD or via consultants support network.
- Periodic Audits Management – in conjunction with MEP consultants Review of Contractor PPM documentation and Contractor logbooks, inspections of Plant Room and M & E equipment to ensure good condition and operation.
- Review of Water Management System and Closed Water testing data
- Review of all MEP-related H&S requirements and associated documentation
- Review of Contractor’s performance against KPIs
- Periodic review of Energy performance and advice on sustainability data provided by the MAPP sustainability team or clients nominated representative
- Chair periodic contractor meetings and the issue of minutes thereafter to ensure the closing out of issues.
- Liaise with the Building Management operational team to assist in the delivery of any MEP-focused ESG
- Delivery MAPP FM Consultancy activities across their portfolio and take a lead role in building optimisation implementations across your portfolio
- Review technical documentation on behalf of managing agents relating to fit-out, project, or redevelopment work.
- Provide ad hoc technical resources to ensure MEP compliance audits are completed in line with the requirements of ACOPs, ISO, and British standards applicable to MAPP’s management to aid the MAPP V1 standards
- Full review of all contractor quotations and review with the contractor as required and/or recommendations for instruction provided to the client.
- Provide ad hoc advice to clients on all M & E services on-site as required.
- Consider implementation of new technologies including ‘Smart buildings solutions@ and Internet of Things (IOT) monitoring solutions MEES, or carbon to net-zero initiatives.
- Please check Role Profile for full list
Values & Behaviour
- Exhibition of MAPP Values : Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
- Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders.
- Self Management including showing initiative, being proactive and meeting deadlines
- Embracing Change including Technology
- Engaging with the Big Picture
- Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
- Innovative Solutions and Problem Solving
- Strong written and verbal communications including report writing
- Achieving Results and Prioritise Work including attention to delivery to all stakeholders
- Developing Self and Others and willing to Learn
Experience and Salary
Level of Experience / Certifications:
- 2-4 years experience of working in a similar role
- Demonstrable understanding of building engineering, technical services, and maintenance, typically in high-quality commercial office property.
- Experience of managing fit out works from the Landlord perspective.
- Solid understanding of Health & Safety, COSHH, L8, LOLER, PUWER, IPAF, PASMA, CDM, and High Voltage distribution.
- Knowledge of working at height, confined spaces, pressure systems and substantial knowledge of operating, maintaining, and HVAC systems.
- Computer literate; able to create spreadsheets, presentations and write logical, concise, and persuasive reports
- H&S and Fire safety understanding and assessments
Qualifications:
- Relevant Engineering qualification or experience.
- Relevant professional and/or technical qualification or membership IWFM/ NEBOSH/ IOSH
Working Hours: 9am - 5.30pm Monday - Thursday & 9am - 5pm Friday
Salary Range (Based on Experience)
£65,000 - £75,000 per annum, depending on experience.
Salary Range (Based on Experience)
£65,000 - £75,000 per annum, depending on experience.