Navigator - Integrated Seniors Hub

Key Responsibilities : Support the development and implementation of the plan for access and system navigation to seniors services in alignment with community partners, PCH’s strategic plan, the Mississauga Ontario Health Team (MOHT), and applicable legislative requirements. Enhance workflow and communication pathways between PCH and other care providers by identifying barriers to care and working towards creating new care pathways that promote and optimize seamless care for the patient/client Create opportunities within the hub for community members to connect with PCH partners and build awareness of available services and supports Refer community members requiring medical or other service supports to clinical staff and other long-term care professionals Build and maintain relationships with network partners and other relevant services Contribute to creating and maintaining a safe, welcoming, non-judgmental, and comfortable care atmosphere Utilize a person-centered approach when promoting and educating the community on PCH programs and services Communicates effectively with patients, families and all members of the healthcare team Practices collaboratively with members of the healthcare team to provide elements of care for patients/clients with complex health issues Ensures that practice is consistent with entry to practice competencies, safe practices, standards of practice, guidelines and legislation Contributes to the assessment and documentation concerning each patient’s health status on an ongoing basis and may develop and/or implement the Plan of Care while evaluating its ongoing effectiveness. Key Qualifications: Registered Nurse or a member of a regulated health professional college.   Minimum of 2 years of  recent experience in community health or a related field Knowledge of the health care delivery system and community resources Excellent interpersonal, communication, assessment, critical thinking, problem-solving, and decision-making skills Specific work experience in access, case management, care navigation/coordination of care, or health planning considered an asset. Experience working with seniors in an LTC environment will be considered an asset Strong understanding of relevant best practices in community and clinical assessments, client service approaches, and program design Demonstrated ability to build strong relationships with key stakeholders, including Ministry representatives, local and provincial community partners, clients and families, and senior leaders across multiple organizations, both virtually and in-person A thorough understanding of community services in the Mississauga Halton region