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Shamin Hotels

REGIONAL DIRECTOR OF OPERATIONS

Richmond, VA 23225Posted 6 days ago
onsite

Job Description

🔥 Regional Director of Operations

Multiple Hotels | Big Impact | Even Bigger Opportunity

Are you the kind of leader who can walk into a hotel, feel the energy, spot the opportunity, and rally a team to level up—fast? Do you get fired up by turning strategy into results, numbers into stories, and teams into something truly special?

If so… keep reading 👇


✨ What You’ll Be Doing (aka where you’ll shine)

You’ll be the connective tissue across a portfolio of hotels—partnering with incredible General Managers and teams to bring our vision to life.

🏨 Lead the Operation

  • Set the tone for excellence across your region—guest experience, service, and execution
  • Be present in your hotels—walking, coaching, observing, elevating
  • Turn “good” into “great” (and “great” into “best-in-class”)

📊 Own the Numbers

  • Dive into the data—RevPAR, ADR, GOP—you know the drill
  • Spot trends, find opportunities, and drive smart decisions
  • Partner with teams to build budgets that actually work

đź’¬ Champion the Guest Experience

  • Make every stay feel intentional, consistent, and memorable
  • Turn feedback into action—quickly and thoughtfully
  • Hold the bar high (and then raise it again)

👥 Build Incredible Teams

  • Coach and develop General Managers and future leaders
  • Partner with HR to bring in (and keep) top talent
  • Create a culture where people want to show up, grow, and stay

🔍 Keep Us Sharp

  • Ensure brand standards, policies, and compliance are on point
  • Conduct audits with a purpose—finding wins and opportunities
  • Stay ahead of risk, not behind it

🚀 Think Big + Execute

  • Align your region with company strategy and growth goals
  • Collaborate with Sales, Marketing, and Revenue teams to win in your markets
  • Share best practices and bring new ideas to the table

⚡ Be the Calm in the Storm

  • Lead through challenges with clarity and confidence
  • Keep your teams grounded, focused, and supported

đź’ˇ What You Bring to the Table

  • 8–10+ years in hospitality leadership (multi-property experience is key)
  • Strong financial acumen—you know your way around a P&L
  • A leadership style that inspires, challenges, and develops others
  • A sharp eye for operations and a passion for continuous improvement
  • The ability to connect with people at every level—from line-level associates to executive leadership

🌟 What Makes You Stand Out

  • You think strategically but act decisively
  • You lead with people first—but never lose sight of results
  • You’re as comfortable in a hotel lobby as you are in a performance review
  • You don’t just manage hotels—you elevate them

❤️ Why This Role Matters

This isn’t just about overseeing hotels. It’s about shaping experiences, developing leaders, and driving a region forward.

You’ll have the autonomy to lead, the support to succeed, and the opportunity to make a real impact—on our teams, our guests, and our business.


If you’re ready to lead boldly, think big, and build something meaningful, we’d love to meet you.

REGIONAL DIRECTOR OF OPERATIONS at Shamin Hotels | Renata