TxDMV - Executive Office Administrator (Austin, TX)

This position is required to work at TxDMV headquarters located in Austin, TX.

State Title: Management Analyst IV

SUBMISSION OF APPLICATION:

To apply for this position, select the “Apply Online” button. Complete your on-line applicant profile and the State of Texas Application for Employment. TxDMV does not accept paper applications.

Effective January 23, 2026:

·         You will be required to attach a resume to your application which will be used for screening purposes.

·         Please ensure your résumé is detailed and specific, including a full employment history (full time or part time), education, licenses, and skills.

·         Your résumé must include the month and year for start and end dates for each listed employer.

·         Failure to fully complete the application requirements and pre-screening questions may disqualify you for consideration for this position.

Applicants who require accommodation for the interview process should contact Human Resources at 512-465-5612 when contacted to schedule an interview.

GENERAL DESCRIPTION

Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services.  We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.

Performs advanced, senior-level administrative and professional support work for the Texas Department of Motor Vehicles (TxDMV) Executive Director’s Office (EDO). Provides high-level administrative and technical assistance to the Executive Director and EDO staff. Responsibilities include coordinating and managing administrative operations to ensure organizational efficiency; greeting visitors; handling incoming communications; developing and maintaining administrative policies and procedures; coordinating meetings and related logistics; arranging travel; and providing administrative support for Board and advisory committee meetings in a professional manner. The position requires frequent interaction and coordination with the TxDMV Board, State Legislative Offices, and external stakeholders. May provide guidance and assign work to others. Works under minimal supervision with significant latitude for initiative, independent judgment, and decision-making.

ESSENTIAL DUTIES

Directly supports the Executive Director (ED) and serves as back-up support to the Deputy Executive Directors (DEDs). Provides high-level administrative and technical assistance to the EDO. Serves as a liaison and provides guidance between EDO, divisions, and program staff. Identifies and recommends areas for improvement and efficiency. Receives ED signature requests, reviews materials, process requests or recommends revisions, additional content, and/or changes in format.

Manage ED’s calendar, meetings, conferences. Manages travel logistics. Coordinates with the Government Relations Office for ED speaking engagements. Handles day-to-day in-house administrative operations. Collaborates with TxDMV staff to communicate needed information and services to internal and external customers.

Serves as TxDMV point of contact for incoming Executive Leadership and Executive Leadership Support Staff. Develops and maintains SharePoint sites containing but not limited to resources, tools, policies, and procedures. Provides guidance and support to new incoming department executives to ensure a smooth acclimation. Manages human resources activities for departing, interim and hiring executive staff. Serves as Liaison for CAPPS Recruit. Coordinates the preparation and execution of new executive onboarding by serving as one of two mentors for onboarding Executive Leadership. Works with Human Resources Division (HRD) to keep the TxDMV Division Director Onboarding Manual up to date.

Develops and/or modifies executive administrative program policies and procedures. Interprets administration and administrative policies, and procedures. Analyzes internal procedural and policy for areas of improving operations. Implements approved procedural and policy changes.

Leads the efforts of the ongoing Executive Leadership Support Staff workgroup. Provides training, identify training needs and opportunities for support staff professional development. Monitors staff progress. Facilitates Support Staff meetings. Coordinate annual workshops. Develops and/or provides educational resources, informational communication, and standard operating procedures.

Prepares correspondence, meeting documents, memorandum, presentations, agendas, and reports.

Attends various meetings, gathers summary and action items. Tracks action items and follows up on actions and coordinates with division staff. May provide meeting summary and action items. Coordinates meeting logistics for Executive Team Meetings, EDO briefing meetings, TxDMV Town Halls, Shop Talk, and roundtables. Coordinates the Executive Team Workshop logistics, develops materials, secures facilitators, and other activities.

Prepares ED with board meeting materials and script and/or speaking points. Coordinates collection of reports, other support materials for ED. Serves as back up to the TxDMV Board Liaison and provides position functions and responsibilities.

Coordinates Executive, dual, and board direct reporting employee performance evaluations. The process includes but is not limited to supervision competency, peer-to-peer surveys, and analysis reports. Coordinates board direct or dual reporting members process to includes but is not limited to obtaining Board Member’s feedback and analysis reports.

Monitors the EDO and Board budget. Responsible for overseeing procurement activities and submitting procurement requests. Assist with preparation of budget forecasting. Maintains contracts and applicable cross-division contracts. Monitors contract obligations and submits appropriate documentation of concerns.

Maintains and submits content, documents, and/or creating new sections for EDO TxDMV’s internet and intranet site. Assists with Board intranet, SharePoint sites.

Serves as the EDO Continuity of Operations Coordinator for the TxDMV Business Continuity & Disaster Recovery Planner. Maintains EDO and applicable content of the Continuity of Operations Plan (COOP). Participates and serves in a supporting role to meet the TxDMV’s obligations for disaster response and recovery activation.

Develops and administers the EDO filing system, including electronic records retention in accordance with the state law and State Library and Archives Commission requirements. Serve as EDO point of contact for open records requests. Receives and coordinates the collection data requested in response to requests.

Monitors the legislative tracking system, reports and identifies escalated risks and issues. Coordinates collection of legislature hearings and meeting materials for the ED. Coordinates meetings with legislative offices.

Assist with TxDMV activities. Develops and executes special projects and assignments. Performs other job-related duties as assigned.

The above statements are not a complete list of all responsibilities, duties and skills held or performed by employees in this job. Employees may perform other related duties as assigned.

MINIMUM REQUIREMENTS

Education and Experience

Bachelor's degree from an accredited college or university plus three (3) years’ experience directly supporting an executive level position. Additional experience in executive support may be substituted for education on a year-per-year basis. (Experience requirements may be satisfied by full-time experience or the prorated part-time equivalent.)

PREFERRED REQUIREMENTS

Experience in Texas state government.

Experience interacting with State Legislative Offices.

ADDITIONAL INFORMATION

BENEFITS

The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include:

ü    Retirement Plan	ü    Paid Group Health & Life Insurance for employees
ü    Paid Holidays	ü    Paid Vacation Leave
ü    Paid Sick Leave	ü    Longevity Pay
ü    Dental	ü    Vision
ü    Dependent Optional Life Insurance	ü    Voluntary AD&D Insurance
ü    Dependent Health & Life Insurance	ü    Health & Dependent care flexible spending accounts ü    Tuition Assistance Program

QUALIFIED EMPLOYER: In addition, the Texas Department of Motor Vehicles is considered a qualified employer for the Department of Education’s Public Student Loan Forgiveness (PSLF) program.

REGISTRATION, CERTIFICATION AND/OR LICENSURE

A valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within ninety (90) days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.

JOB OFFERS AND CONTINUATION OF EMPLOYMENT IS CONTINGENT UPON:

Proof of education and experience listed on the application.

Eligibility to work in the United States.

Satisfactory results from a pre-employment criminal history background check and driver’s record check.

Compliance with Selective Service registration for males ages 18-25.

Required to attend work regularly and observe approved work hours in accordance with department policies and procedures.

MILITARY

If selected for the position the following must be provided for proof of military employment preference:

Veteran must provide form DD 214.

Surviving Spouse or Orphan must provide DD 1300 or DD 214.

Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor’s Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor’s Office Military Crosswalk Guide.

The Texas Veterans Commission provides helpful employment information.

SUBMISSION OF APPLICATION

Your application must be complete, accurate and reflect all experience and education.  Omission of data can be the basis for disqualification. "See Resume" is not accepted in lieu of a completed online State of Texas application but attached resumes may be considered as additional supplemental information.

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, pregnancy, disability, military status, age, or any other characteristic protected by federal or state law. The TxDMV provides accommodations for persons with disabilities in accordance with the American with Disabilities Act.  If you need help with the employment process or require other accommodation, please contact the Human Resources office for assistance on 512-465-5612.