Microsoft Technology Associate

Sales & MTS Support

• Handle licensing operations and administrative tasks to allow the MTS to focus on strategic growth opportunities.
• Join customer calls to address licensing-related questions in real time.
• Build licensing summaries and consumption reports for use in customer reviews and roadmap sessions.
• Identify potential upsell and cross-sell opportunities based on licensing data (e.g., Copilot, Security, Azure Reservations).

Future Projects & Roadmapping

• Contribute to customer success plans by aligning licensing execution with technology adoption roadmaps.
• Collaborate with Customer Success Managers (CSMs), Architects, and MTSs to ensure licensing execution supports Modern Work, Azure, AI, and Security initiatives.

Internal & Partner Collaboration

• Train account teams on licensing programs, updates, and best practices.
• Leverage Microsoft programs, incentives, and funding to maximize customer value.
• Maintain strong relationships with Microsoft partner teams to align on co-sell execution.

Requirements:

• 1–3 years in technology sales, inside sales, customer success, or licensing advisory.
• Familiarity with Microsoft licensing programs (EA, CSP, M365, Azure)
• Familiarity with Microsoft products and licensing methods
• Strong communication, analytical, and relationship-building skills.
• Ability to manage a high volume of accounts with precision and customer care.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
• Additional Perks: Employee Assistance Program, Employee Discount Program and more!

World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

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