Step into your next extraordinary opportunity with our team at Thirty Bench! From personalized tastings that invite guests to sit down, settle in and stay for awhile, to intimate special events that pair wine, food and fun, we are seeking Sales Associates focused on creating memorable guest experiences. Join our team for this exciting opportunity running through September.
What this teammate will be responsible for -
Achieves/exceeds assigned Wine Club membership targets. Tinhorn only:
Contributes to department Wine Club membership targets.
Maximizes revenues per guest transaction (including up-selling) via a solid understanding of:property wines / property spirits / accessories / experiences / Wine Club membership benefits / events all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations
Facilitates guided tour and tasting experiences for property guests
Assists with processing guest sales (via POS system) and with Guest Relations bookings/reservations (via internal reservations systems) when required
Understands and adheres to retail inventory control procedures (receiving, ordering, promotions, stocking, experience write-offs); participates in monthly retail inventory process
Follows safe work procedures/practices; reports any unsafe working conditions/hazards to assigned Manager on Duty
Responsible for ensuring the cleanliness and safety of the store product/tour route/experience locations at all times
The skills, experience and knowledge this teammate will bring -
Demonstrated Guest/Customer service excellence focus
Post-secondary wine /spirits education or WSET an asset
Experience working with computer based point of sale systems and handling cash an asset
Smart Serve/Serving it Right Certification
Ability to recognize when guests and team members would benefit from support and assistance; contributing to others’ initiatives without having to be asked First Aid certification an asset