Seasonal Restaurant Supervisor - Gray Monk

  Nestled in the heart of the Okanagan, Gray Monk Estate Winery is known for creating exceptional food, wine, and hospitality experiences that keep guests coming back year after year. From elevated dining experiences to vibrant seasonal events, our team is passionate about delivering warm, memorable service in one of British Columbia’s most beautiful hospitality destinations. We are looking for a hospitality leader who thrives in fast-paced environments, leads confidently from the floor, and knows how to bring out the best in a team. This opportunity is ideal for someone with restaurant, hotel, resort, or event leadership experience who is ready to take the next step in a dynamic hospitality environment where no two days are the same. As a Restaurant Supervisor, you will play a key role in leading front-of-house operations, coaching team members, supporting exceptional guest experiences, and acting as Manager on Duty when required. What This Teammate Will Be Responsible For Supporting day-to-day front-of-house restaurant operations and acting as Manager on Duty when required Leading, coaching, and motivating hospitality team members during service Delivering elevated guest experiences while handling guest requests and resolving concerns with professionalism Leading pre-shift meetings and ensuring the team is set up for successful service execution Supporting onboarding and training of new front-of-house teammates Driving sales through strong menu knowledge, wine recommendations, and guest engagement Supporting restaurant labour, inventory, and operational standards Coordinating closely with culinary, retail, events, and hospitality teams to ensure seamless guest experiences Supporting functions, events, and seasonal experiences across the property Championing health, safety, and workplace respect standards What Skills, Experience, and Knowledge This Teammate Will Bring Previous experience as a Supervisor, Team Lead, Shift Lead, or Assistant Manager within hospitality, restaurants, hotels, resorts, events, or premium guest experiences A passion for hospitality and creating memorable guest interactions Confidence leading teams in busy, fast-paced service environments Strong communication and relationship-building skills The ability to stay calm, organized, and solution-focused under pressure Experience coaching, mentoring, or training team members Comfort using restaurant systems, POS systems, scheduling, or payroll platforms Smart Serve Certification Availability to work evenings, weekends, and holidays as required Assets include: Fine dining or premium hospitality experience Wine knowledge or enrollment in Sommelier/WSET programs First Aid Certification Why Join Us This is an opportunity to grow your hospitality leadership career within one of Canada’s most recognized wine and hospitality organizations. You will work alongside passionate teammates in a highly collaborative environment that values guest experience, teamwork, and continuous growth. What makes this role unique: Opportunity to lead within premium food, wine, and tourism experiences Exposure to events, functions, culinary experiences, and wine hospitality A workplace that values initiative, teamwork, and leadership development Fast-paced and energetic environment where your impact is visible every day Seasonal experiences and beautiful hospitality properties that create memorable moments for both guests and teammates If you are someone who enjoys leading from the floor, building strong teams, and delivering exceptional hospitality experiences, we would love to hear from you. #APSJ