Volunteer Ministry Engagement Coordinator

JOB TITLE: Volunteer Ministry Engagement Coordinator

DEPARTMENT: Volunteer Ministry

REPORTS TO: Volunteer Ministry Manager

STATUS: Non-Exempt, Hourly

HOURS: Full-time

LOCATION: Fort Lauderdale | 2401 W Cypress Creek Rd. Fort Lauderdale, FL 33309

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At Calvary Chapel, we are called to make disciples of Jesus Christ by connecting people to God, people to people, and people to outreach. Our vision is to reach our community and change our world. As a staff member, it’s not what we do, it’s who we are.

Your passion:

As the Volunteer Ministry Engagement Coordinator, you have a passion for helping volunteers feel welcomed, informed, cared for, and connected. You enjoy creating meaningful volunteer experiences, supporting events, managing details, and helping people move through next steps with clarity and encouragement.

You are energized by hospitality, communication, organization, and helping ministry moments come to life.

You are:

• Convinced a relationship with Jesus changes everything in a person’s life
• Committed to keeping your family as your first ministry
• Dedicated in your personal study of God’s Word
• Consistently placing a high priority on worship and your personal prayer life
• An excellent and generous steward of your personal finances
• Obedient to God to take a Sabbath and make space for soul-keeping
• Deeply compassionate toward people who are in need or hurting
• Excited about global missions and local outreach
• A mature Christian with spiritual discernment
• A part of a healthy friendship community and accountability circle
• Willing to live above reproach and in alignment with the Leadership Covenant
• Warm, organized, flexible, and energized by serving people

You will:

Volunteer Engagement & Hospitality

• Help plan and support volunteer huddles, orientations, trainings, appreciation moments, and major volunteer events
• Coordinate event details such as food, supplies, RSVPs, room setup, check-in, materials, and follow-up
• Maintain welcoming volunteer spaces, supplies, and ministry materials
• Assist with volunteer appreciation, hospitality, and culture-building moments

Central Communication & Onboarding Support

• Manage the main Volunteer Ministry email inbox and respond to general volunteer questions
• Help volunteers navigate next steps when they are unsure how to get connected
• Send onboarding-related communication, reminders, and approved templates
• Route ministry-specific questions to the appropriate ministry leader

Volunteer Requirements & Background Checks

• Manage day-to-day volunteer requirement administration by scheduling fingerprint appointments, processing background checks, entering updates in Ministry Platform, and supporting volunteers through next steps with clarity and care
• Process background check results, including Federal, FBI, FDLE, local, and sexual predator searches as required
• Organize, download, file, and maintain digital records in a secure, consistent, and retrievable system
• Communicate volunteer status updates to supervisors and ministry leaders through the approved process
• Notify leaders and volunteers when reprints, renewals, or additional steps are needed
• Handle confidential information with wisdom, discretion, and care

Orientation & Event Support

• Support orientation logistics, preparation, attendance tracking, and follow-up
• Assist with huddle, training, and event preparation as directed
• Help keep event details, volunteer requirements, and communication moving smoothly

Ministry Support

• Proactively support ministries and campuses by helping keep communication, requirements, and event details organized
• Assist the Volunteer Ministry Manager with process consistency and volunteer care
• Assist Volunteer Ministry leadership with other departmental duties and activities as needed

You have:

• Excellent organizational skills and attention to detail
• Strong people skills and a warm, helpful presence
• Good written and verbal communication skills
• The ability to handle confidential information wisely and discreetly
• The ability to manage multiple details, deadlines, and event needs
• Administrative ability and a willingness to follow established systems
• A servant-hearted approach to supporting volunteers and ministry leaders
• Proficiency in Google Workspace, including Docs, Sheets, Slides, and Drive
• Comfort learning and using Ministry Platform
• The ability to remain calm and flexible during busy ministry moments
• A heart for hospitality, encouragement, and volunteer care
• A teachable spirit and willingness to support different ministry needs

What you are required to know:

• We are an EEO employer
• This is a full-time hourly non-exempt position
• You may have to bend, sit, stand for prolonged periods of time, lift, pull, push, and/or move up to 35 lbs.
• You may have to work evenings and/or weekends to assist with huddles, orientations, special events, or emergencies
• This job description does not imply that the duties listed are the only duties required. The employee is expected to perform other tasks, duties, and training as directed by leadership

It would be incredible if:

• You love people and details
• You enjoy creating welcoming environments
• You are energized by events, hospitality, and serving behind the scenes
• You have a heart for discipleship and helping volunteers take next steps
• You enjoy helping things feel organized, thoughtful, and cared for

Work Schedule:

Staff culture is important to what we do. To love like family, we require all staff to attend all-staff meetings, department meetings, and serve with a willing heart, especially at major campus events.

This role requires flexibility, including weekend availability for huddles, orientations, volunteer appreciation moments, major events, and key ministry needs.