Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a SOC Support Specialist based in the United States.
This role sits at the frontline of cybersecurity operations, acting as the key bridge between customers and a 24/7 Security Operations Center. You will support partners during active security incidents, helping translate complex SOC findings into clear, actionable guidance. The position combines technical cybersecurity understanding with strong customer-facing communication skills in high-pressure environments. You will play a critical role in ensuring incidents are triaged, understood, and resolved efficiently while maintaining customer confidence throughout the process. Working in a remote-first, fast-paced security environment, you will collaborate closely with SOC analysts, product support, and engineering teams. This is an opportunity to contribute directly to protecting millions of endpoints and identities while continuously developing your incident response expertise.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a SOC Support Specialist based in the United States.
This role sits at the frontline of cybersecurity operations, acting as the key bridge between customers and a 24/7 Security Operations Center. You will support partners during active security incidents, helping translate complex SOC findings into clear, actionable guidance. The position combines technical cybersecurity understanding with strong customer-facing communication skills in high-pressure environments. You will play a critical role in ensuring incidents are triaged, understood, and resolved efficiently while maintaining customer confidence throughout the process. Working in a remote-first, fast-paced security environment, you will collaborate closely with SOC analysts, product support, and engineering teams. This is an opportunity to contribute directly to protecting millions of endpoints and identities while continuously developing your incident response expertise.