Job Description
Changeis, Inc. is seeking a Junior Cloud Engineer to support enterprise IT shared services operations within a cabinet-level federal agency environment. This entry-level role focuses on day-to-day cloud infrastructure management and incident resolution within a federal Common Operating Environment.
The ideal candidate brings foundational cloud computing knowledge and a willingness to grow within a fast-paced federal IT environment.
Key Responsibilities
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Manage and administer cloud infrastructure supporting enterprise shared services on a day-to-day basis
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Resolve incident tickets related to cloud services in accordance with SLA requirements
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Monitor cloud resource utilization and report anomalies to senior engineers
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Provide technical solutions to problems of basic scope and complexity involving one or two factors
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Assist in provisioning, configuring, and maintaining cloud resources per established procedures
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Document incident resolutions and contribute to the team knowledge base
Required Qualifications
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Knowledge of cloud computing concepts, architectures, and service models (IaaS, PaaS, SaaS)
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Basic cloud computing skills in at least one major platform (AWS, Azure, or GCP)
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Understanding of IT service management frameworks (ITIL fundamentals)
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Strong problem-solving skills and attention to detail
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Ability to obtain and maintain a federal public trust clearance
Preferred Qualifications
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Bachelor's degree in Computer Science, IT, or related field
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AWS Cloud Practitioner, Azure Fundamentals (AZ-900), or equivalent foundational certification
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Familiarity with ticketing systems (ServiceNow, Remedy)
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Exposure to federal IT environments
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CompTIA Cloud+ or equivalent