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Job Description
Job Description: Banquet Manager
Location: Grasslands Club – Gallatin, Tennessee
Department: Food & Beverage
Reports To: Events Manager / Director of Food & Beverage
Department: Food & Beverage
Reports To: Events Manager / Director of Food & Beverage
Position Summary
The Banquet Manager at Grasslands Club is responsible for the coordination, and execution of all banquet and private event functions. This role ensures exceptional service delivery aligned with the club’s standards of excellence, while creating memorable experiences for members and guests. The Banquet Manager works closely with culinary, service staff, and event hosts to deliver seamless, high-quality events.
Essential Duties & Responsibilities
Event Execution & Operations
- Oversee all banquet functions including weddings, member events, corporate meetings, and private parties
- Coordinate event setup, service flow, and breakdown to ensure smooth execution
- Act as the primary on-site contact for clients during events
- Ensure adherence to club standards for service, presentation, and hospitality
Team Leadership
- Recruit, train, schedule, and supervise banquet staff
- Lead pre-event meetings to communicate expectations and event details
- Maintain a high-performance, service-oriented team culture
- Monitor staff performance and provide ongoing coaching and feedback
Client & Member Experience
- Collaborate with members and event hosts to understand event needs and expectations
- Ensure a personalized and attentive experience for all guests
- Address and resolve any issues promptly and professionally
Planning & Coordination
- Work closely with the culinary team to align timing, and service style
- Review banquet event orders (BEOs) for accuracy and execution readiness
- Coordinate with other departments (golf, membership, facilities) as needed
Financial & Administrative
- Manage labor and operational costs within budget guidelines
- Assist with planning for banquet operations
Facility & Standards
- Ensure banquet spaces are clean, organized, and set according to specifications
- Maintain proper inventory of banquet equipment and supplies
- Uphold all health, safety, and sanitation standards
Qualifications
- 3–5+ years of banquet or event management experience (private club experience preferred)
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- High attention to detail and organizational skills
- Ability to thrive in a fast-paced, service-driven environment
- Flexible schedule, including evenings, weekends, and holidays
Preferred Attributes
- Experience in private clubs or luxury hospitality environments
- Knowledge of event planning software or POS systems
- Strong problem-solving mindset with a proactive approach
Why Join Grasslands Club?
Grasslands Club is one of Middle Tennessee’s premier private clubs, offering exceptional golf, dining, and social experiences to its members. Our team is committed to delivering refined hospitality and creating memorable events in a welcoming and professional environment.