Referral Specialist - Part Time

Who We Are:

Mitchell County Regional Health Center is in Osage, Iowa located in Mitchell County, which has a population of 10,600 people. MCRHC is a 25-bed critical access hospital, including a Level 4 Trauma Center Emergency Room seeing 3,200 visits annually. The Surgical Services department performs over 1,300 procedures annually, including specialties General Surgery, Orthopedics, ENT, Urology, Ophthalmology, Pain management, and Podiatry.

We are proud to share our strong tradition of excellence, progress and solid economic performance. Founded more than 75 years ago as a community hospital, today we operate three clinics, 24/7 emergency services, inpatient and outpatient medical/surgical services. We have invested millions in facility upgrades just in the last few years. With more than 225 employees and average tenure of eight years, our growth continues with multiple expansion projects currently underway. We are an affiliate of MercyOne.

Come practice in a family-oriented, patient focused organization where your skills and knowledge are appreciated and valued!

About The Job:

The Clinic Referral Specialist facilitates, prior authorizes, and schedules patients for appointments, referrals, tests, and procedures. The Clinic Referral Specialist is responsible for receiving and reviewing referral orders, contacting insurance companies to verify prior approval, appropriately handling phone calls which may include entry into the EHR message center, validating insurance eligibility, entering demographics, insurance, and other pertinent information into the clinic and hospital patient accounting systems.

 

The Position: .5 FTE. 40 hours per pay period.

Pay: Starts at $18.06, increase with experience.

Shift: Monday through Thursday. 9am to 2pm. (Start/End Time is flexible. Can discuss during Interview)

 

Position Qualifications:

Education:

High school diploma or equivalent; knowledge of medical terminology is preferred.

Experience:

Six months of office or customer service experience required, preferably in a medical office setting. OR completion of an Administrative Assistant Diploma

Computer experience preferred.

Special Skills and Competencies:

Typing speed of 35 words per minute preferred

Ability to maintain a high degree of confidentiality

Ability to perform multiple tasks simultaneously

Demonstrates strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with physicians, the public and hospital staff at all times.

Ability to discuss personal and financial matters with patients and families.

 

What We Give:

• Paid Time Off

• Competitive starting wage

• Student Loan Assistance program available

• Health, Dental and Life Insurance

• State of Iowa Pension Plan (IPERS)

• Flex Spending Accounts

• Free use of on-site gym

• Cafeteria Discounts

• Optometry and Orthotic Discounts

• Professional Development Opportunities

 

The Legal Items:

Reference Checks-Pre-Offer

Post offer drug screen is required.

Background Check-Post Offer Acceptance

Pre-Employment Screening Post offer acceptance

MCRHC is an equal opportunity employer.

Verification of required vaccinations at offer acceptance. MMR, Tetanus and Varicella.