Job Description
Utilities Scheduler
Department: United Utilities
Employment Type: Permanent - Full Time
Location: Lingley Mere, Warrington
Reporting To: Olivia Weatherby
Description
Key Responsibilities
- Take ownership of the workstreams, coordinating the work from receipt, through to job completion
- Schedule work orders in accordance with SLA’s, whilst optimising travel routes and increasing productivity
- Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
- Ensure that all the client and operational requirements are met in a professional and efficient manner
- Ensure the highest level of service is achieved to both external and internal customers service departments, to ensure providing excellent customer satisfaction every time.
- Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
- Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
- Ensure that safety issues are reported in line with Company procedures
- Communication with operational teams to ensure they are attending volume of work in schedules and alerting operational managers of any issue
Experience and Qualifications
- Previous experience in an administrative role
- Proficient IT skills in Microsoft Office
- Ability to prioritise workload and work to tight deadlines
- Exceptional attention to detail
Job Benefits
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.