Service Planning & Delivery Officer
Job Description
Service Planning and Delivery Officer
At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
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Ongoing Full time Employment
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Located in Parramatta with flexible working arrangements available
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Competitive salary ranges from $113,574 to $125,720 p.a. plus superannuation & leave loading
About the role
The Service Planning and Delivery Officer role sits within the Early Childhood Outcomes (ECO) division and is responsible for supporting the planning and delivery of new public early childhood education and care (ECEC) services across NSW. The responsibilities include:
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Conducting research and analysis to support planning and decision-making.
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Supporting project management and reporting, including preparing project documentation and tracking risks and issues.
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Contributing to briefs, submissions, and professional learning and information sharing resources to support high-quality public ECEC service delivery.
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Supporting stakeholder engagement and consultation, including coordinating stakeholder and governance meetings.
For further information please click here to view the role description
About you -
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Ability to manage multiple priorities and deliver project outcomes in a dynamic environment.
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Strong research, analysis and planning skills to implement complex policy positions.
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Demonstrated knowledge of and/or experience in the ECEC sector.
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Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.
Essential requirements of the role
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Tertiary qualifications in a relevant discipline and/or demonstrated equivalent experience.
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Current and valid Working with Children Check (WWCC) Clearance for paid employment.
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Demonstrated understanding of and commitment to the value of public education.
Benefits
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Flexible working arrangements
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35 hour working week
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Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
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Flex Leave entitlements, generous holidays & leave conditions
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Opportunities for advancement and mobility across the Department to support your career growth
How to apply
Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.
Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.
Please refer to the Applicant’s Guide to Applying to assist you with your application.
If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.
All other applicants please submit your application by clicking ‘Apply Now’.
Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.
This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.
Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.
Closing date: 10 June 2026 at 11:59pm.
For role enquiries please contact Christina Chen at [email protected]
We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.
A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.