Agentic Consultant

Ciklum is looking for an Agentic Consultant to join our team full-time in Poland.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As an Agentic Consultant, become a part of a cross-functional development team engineering experiences of tomorrow. 

At Trustpilot, we’re building a centre of excellence for AI and automation, and as our Internal Automation Specialist, you’ll be at the forefront of transforming how we work.

You’ll design, implement, and scale AI-driven solutions that improve efficiency, accuracy, and user experience across the organisation.

This is a hands-on, high-impact role for someone who loves solving complex problems, applying technology creatively, and making a visible difference in how a business operates.

Responsibilities:

• Lead the design, development, and deployment of automation solutions using RPA platforms, ML models, and workflow orchestration tools
• Implement and champion process mining and task mining initiatives to uncover optimisation opportunities across the business
• Act as a trusted automation partner to teams, helping them reimagine workflows and adopt automation-first approaches
• Collaborate with product, data, procurement, and engineering teams to integrate automation into broader digital strategies
• Establish governance, standards, and best practices for responsible automation at scale
• Provide training, documentation, and knowledge-sharing to upskill colleagues and grow an internal community of automation champions and citizen builders
• Stay ahead of industry trends in AI-driven automation, intelligent document processing, and hyperautomation, and translate them into actionable solutions

Requirements:

• Proven experience in automation engineering, intelligent process automation, ML engineering, or a related digital transformation role
• Skilled in RPA tools (e.g., UiPath, Automation Anywhere, Power Automate), process and task mining platforms, and workflow design
• Familiar with ML techniques for classification, prediction, and optimisation, with practical deployment experience
• Strong understanding of enterprise digital systems (CRM, ERP, SaaS tools) and how to integrate automation into them
• Excellent communicator and collaborator, able to bridge business requirements and technical execution
• Experienced in agile delivery and managing automation projects from ideation to adoption
• Familiar with the ethical considerations of automation and AI, ensuring responsible use and sustainable outcomes
• Curious, detail-oriented, and driven by making processes smarter, faster, and more resilient

What`s in it for you?

• Strong community: Work alongside top professionals in a friendly, open-door environment
• Growth focus: Take on large-scale projects with a global impact and expand your expertise
• Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications
• Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies
• Flexibility: Enjoy flexibility – full remote working possibilities
• Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations

About us:

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.

With delivery centers in Wrocław and Gdańsk, our 300+ professionals in Poland drive forward-thinking solutions for global clients. Join a community where collaboration sparks innovation—and your impact reaches millions.

Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn.

Explore, empower, engineer with Ciklum!

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

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