Senior New Patient Coordinator

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior New Patient Coordinator in Brazil.

This role is centered on providing a highly personalized and empathetic first point of contact for prospective patients in a remote, flexible environment. You will manage inbound inquiries—primarily through SMS—and occasional phone consultations, focusing on understanding each individual’s needs and guiding them toward appropriate next steps in their care journey. Rather than a traditional call-center approach, this position emphasizes consultative communication, trust-building, and meaningful engagement. You will play a key role in ensuring that every potential patient feels heard, supported, and properly guided through the intake process. In addition, you will coordinate scheduling, maintain accurate records in CRM systems, and support timely follow-ups. This is a part-time, responsive role suited for someone who is empathetic, detail-oriented, and comfortable working in a fast-paced, patient-focused digital environment.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior New Patient Coordinator in Brazil.

This role is centered on providing a highly personalized and empathetic first point of contact for prospective patients in a remote, flexible environment. You will manage inbound inquiries—primarily through SMS—and occasional phone consultations, focusing on understanding each individual’s needs and guiding them toward appropriate next steps in their care journey. Rather than a traditional call-center approach, this position emphasizes consultative communication, trust-building, and meaningful engagement. You will play a key role in ensuring that every potential patient feels heard, supported, and properly guided through the intake process. In addition, you will coordinate scheduling, maintain accurate records in CRM systems, and support timely follow-ups. This is a part-time, responsive role suited for someone who is empathetic, detail-oriented, and comfortable working in a fast-paced, patient-focused digital environment.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

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