Manager Destinations Pricing and Business Operations
Job Description
GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
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JOB SUMMARY
The Manager, Pricing and Business Operations is responsible for executing pricing strategies and managing day-to-day pricing operations across excursions, land programs, and hotel packages. This role ensures pricing decisions are implemented effectively, leveraging data, demand signals, and inventory levels to optimize revenue, margin, and competitiveness.
The Manager will lead pricing execution through direct management of pricing analyst(s), while establishing the processes, reporting, and cross-functional coordination required to support scalable and efficient pricing operations.
POSITION RESPONSIBILITIES
- Execute pricing strategies across excursions, land programs, and hotel packages
- Apply dynamic pricing models and frameworks to optimize revenue and profitability
- Review and validate pricing recommendations developed by pricing analyst(s) before execution
- Set analytical priorities and guide analysts on demand, inventory, and pricing evaluations
- Ensure consistency and accuracy in pricing decisions across products and markets
- Lead and develop pricing analyst(s), ensuring high-quality analytical output and translating insights into actionable pricing decisions
- Manage pricing operations, including weekly pricing reviews, reporting cadence, and decision tracking
- Partner with Product, Commercial, Sales, Finance, Operations, and Destination Agreements teams to ensure pricing decisions are aligned and executed effectively
- Support competitive analysis by identifying market pricing gaps and opportunities
- Support custom and group pricing requests with data-driven recommendations
- Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE:
Bachelor's Degree
FIELD(S) OF STUDY:
Business Administration, Economics, Finance, Data Analytics, or related fields.
EXPERIENCE
Minimum 5 years of progressive experience in pricing strategy, revenue management, or related analytical field and at least 1 year of Supervisory experience.
COMPETENCIES & SKILLS
- Strong analytical, strategic thinking, and problem-solving skills; able to manage complex issues requiring deep investigation and cross-functional coordination.
- Proven ability to translate data-driven insights into actionable business strategies.
- Advanced proficiency with pricing, analytics, and visualization tools (e.g., Excel, Tableau, Power BI, SQL).
- Excellent communication and stakeholder management skills, with the ability to influence decisions across functional areas.
ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises
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EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.