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Visa

Director, Key Regional Merchant Lead

MY - Kuala Lumpur, MalaysiaPosted Yesterday
Full-timeonsite

Job Description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Role Overview:

We are seeking a seasoned payments professional to lead and grow strategic relationships with key regional accounts headquartered in Malaysia with operations across the APAC region. As a Director, Account Executive, the individual will be responsible for driving commercial growth, deepening client partnerships, and delivering on performance targets across Visa’s core and value-added services. This role is pivotal in executing Visa’s regional strategy and country objectives.

The Account Executive will be responsible for:

  • Own and lead Visa’s end-to-end relationship with assigned regional clients, ensuring alignment with their business priorities and Visa’s strategic goals.
  • Build and maintain high-impact relationships across client organizations, fostering collaboration to drive mutual growth across domestic and cross-border segments.
  • Achieve and exceed scorecard targets including net revenue growth, transaction volume, and product penetration across core, value-added services, and commercial solutions.
  • Lead and coordinate cross-functional teams (Product, Marketing, Client Services, Consulting, Risk, Legal) to deliver seamless client support and strategic initiatives.
  • Develop and execute disciplined account plans, incorporating market insights, client feedback, and Visa’s strategic imperatives to drive long-term value.
  • Identify and champion new product opportunities, leveraging Visa’s global capabilities to deliver innovative solutions tailored to client needs.
  • Work closely with Malaysia market teams to align on key initiatives, including merchant partnerships, loyalty programs, and inbound travel corridor strategies
  • Manage contractual obligations, ensuring optimal utilization of VIK and alignment with client and Visa business priorities.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

  • 12+ years of relevant experience in business development, strategy, or financial services.
  • Proven track record of owning revenue or growth targets.
  • Strong commercial, strategic, and relationship management skills; international career exposure is preferred
  • Strong understanding of Malaysia integrated payment space including traditional and new players to the market

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Director, Key Regional Merchant Lead at Visa | Renata