NOC Manager - SME

Everforth ECS is seeking a NOC Manager - SME to work in Fairfax, Virginia. Please Note: This position is contingent upon contract award.

Responsibilities

• Lead the Network Operations Center (NOC) operations, ensuring continuous support for ARNG enterprise infrastructure and DoDIN connectivity.
• Develop and implement operational governance frameworks, including 24/7 monitoring strategies and escalation protocols.
• Manage enterprise outage processes and coordinate major incident responses to maintain network availability and mission continuity.
• Collaborate with cybersecurity, engineering, and service management teams to integrate cross-functional operations.
• Establish service performance standards, availability targets, and metrics for reporting and quality assurance.
• Ensure compliance with DoDIN operational directives, configuration control, and cybersecurity policies.
• Advise Government leadership on network operational risks, capacity planning, and resiliency strategies.
• Oversee modernization efforts to enhance secure, resilient, and mission-ready connectivity across environments.