Area(s) of responsibility

Job Title : Change and Communication Lead - OCM lead

Responsibilities:

Help the organisation transition successfully towards new ways of working using new systems and processes
Execute on overall project communications to ensure management and staff are kept fully up to date on what is happening
Oversee development and delivery of training to management and staff to ensure that they know how to use the new systems to achieve the new ways of working
Execute regular business readiness assessments in run up to go live to ensure staff are fully familiar with what is expected of them

Personal Qualifications:

Ability to engage and motivate stakeholders to embrace new processes and systems
Proficiency in developing and delivering training and communication tailored to different user groups
Adaptability to respond to changing circumstances and feedback during the rollout process
Excellent communication skills to convey information clearly and effectively across various channels in both English and local language

Change and Communication Lead - OCM lead