Inside Sales Client Advisor

Responsibilities:

• Proactively prospect for, manage and grow our client hardware business and software business
• Proactively manage customer annuity business, bringing value to the renewal cycle while maximizing profitability through identified cross-sell and upsell opportunities
• Assist customers in choosing from multiple software contracts and purchasing options.
• Drive customer retention through exceptional service, responsiveness and engagement to ensure ongoing customer satisfaction
• Partner with and support Field Account Executives to provide coverage and value across all categories in our portfolio
• Promote use of the company services, offerings, tools and technology (SAM, CLM, etc…)
• Engage proactively with customers to understand their needs and provide tailored solutions
• Diversify and grow an active book of business
• Collaborate with various technology vendors, partners, and specialists to help customers navigate the technology landscape
• Achieve sales targets and contribute to the overall sales goals of the team
• Manage day-to-day account activities for our customers
• Handle a high volume of customer requests efficiently and effectively
• Collaborate daily with multiple specialized support and operations teams to meet customer needs
• Can prepare and deliver presentations to both the client and strategic vendors partners

Requirements:

• 1 to 3 years of experience in sales, retail, or account management
• Analytical and strategic mindset, with unique approaches to achieving sales goals
• Passion for learning about the ever-changing world of enterprise technology
• Strong organizational skills to manage competing priorities from multiple stakeholders
• Accountable, proactive, and professional in managing customer interactions
• A drive to build new relationships and overcome customer challenges
• Strong learning agility, and proven ability to pick up new skills quickly
• The ability to work both individually and in a team environment
• Proven track record as an effective, metric-driven salesperson

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
• Additional Perks: Employee Assistance Program, Employee Discount Program and more!

World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!