Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Location: Medical Office Building - MWH
Address: 717 N 190th Plaza - Elkhorn, NE
Work Schedule: Monday through Friday, 7:30am - 5pm

Responsible for the day-to-day operations of assigned outpatient clinics and physician practices. Provides leadership and oversight to clinical and administrative staff, ensuring efficient operations, exceptional patient experiences, regulatory compliance, and achievement of organizational goals. Partners with providers, department leaders, and support teams to optimize workflows, improve quality outcomes, and support employee engagement.

Responsibilities:

Essential Functions

Supervise staff and daily clinic operations to ensure efficient patient flow, timely access to care, and excellent customer service.

Monitor clinic performance metrics and implement process improvements to enhance operational effectiveness.

Coordinate staffing schedules to ensure adequate coverage and productivity.

Support implementation of organizational initiatives, policies, and procedures.

Assist with onboarding, training, coaching, and performance evaluations.

Assist in resolving patient complaints.

Monitor clinic productivity, staffing utilization, and operational expenses.

Serve as a liaison between providers, clinic staff, and organizational leadership.

Promote a patient-centered culture focused on service excellence and quality care.

Performs job duties of a phlebotomist.

This job description is not intended to be all-inclusive.  The employee may be required to perform other related duties assigned to meet the ongoing needs of the organization.

Schedule:

Work Schedule: Monday through Friday, 7:30am - 5pm

Job Description:

Job Requirements

Education:

• High School diploma, GED or equivalent combination of education and experience.

Experience:

• Minimum 3 years previous healthcare experience required.

• 1 year supervisory experience preferred.

License/Certification:

• Phlebotomy Technician (PBT) or eligibility through American Society for Clinical Pathology (ASCP) or equivalent credentialing body required.

Skills/Knowledge and Abilities:

• Knowledge of healthcare operations, regulatory requirements, and ambulatory care workflows.

• Strong leadership, coaching, and employee development skills.

• Excellent communication, interpersonal, and conflict-resolution abilities.

• Ability to analyze data, identify trends, and implement process improvements.

• Strong organizational and time management skills.

• Proficiency with electronic health records (EHRs), scheduling systems, and Microsoft Office applications.

• Ability to manage multiple priorities in a fast-paced healthcare environment.

Physical Requirements

Weight Demands

• Medium Work - Exerting up to 50 pounds of force.

Physical Activity

• Occasionally Performed (1%-33%):

  • Balancing

  • Climbing

  • Crawling

  • Crouching

  • Kneeling

  • Sitting

  • Stooping/bending

  • Twisting

• Frequently Performed (34%-66%):

  • Carrying

  • Distinguish colors

  • Keyboarding/typing

  • Lifting

  • Pulling/Pushing

  • Repetitive Motions

  • Standing

  • Walking

• Constantly Performed (67%-100%):

  • Grasping

  • Hearing

  • Reaching

  • Seeing/Visual

  • Speaking/talking

Job Hazards

• Not Related:

  • Electrical Shock/Static

  • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)

  • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)

• Rare (1-33%):

  • Chemical agents (Toxic, Corrosive, Flammable, Latex)

  • Explosives (pressurized gas)

  • Mechanical moving parts/vibrations

• Occasionally (34%-66%):

  • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)

  • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)

  • Equipment/Machinery/Tools

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.