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Job Description
SUMMARY:
Responsible for loan boarding, review, and funding of new loans to accurately and efficiently load to the core system. Completes data verification and quality control task to ensure data integrity and accuracy according to loan policy and governmental compliance
ESSENTIAL JOB FUNCTIONS:
Completes the loan boarding functions for all Commercial and Consumer loans originated by lending personnel to established procedures
Perform daily review for all new loan data fields entered into the DNA system by loan boarding team members to ensure accuracy of loan input. This includes, new loans, modifications, extensions and renewals
Establishing a person record in DNA, then boarding all new mortgage loans in the DNA core system per established procedures
Converting construction-permanent loans, completing loan modifications, extensions and renewal into the DNA system
Verify loan packages contain required disclosures, documents, checklists, and coding required for booking, as well as the appropriate fees have been collected, if applicable
Provide exceptional service to internal and external customers via phone calls and monitoring email inbox to ensure a high level of service
Perform daily/monthly audits and reconcilements, as assigned
Add ticklers for new loans to follow up on missing collateral and/or trailing documents in the Abrigo program
Review and keys CRA updates into the DNA system and then scans reviews to Nautilus
Reviews and clears trailing items received from multiple business units, then sends to Document Imaging team
JOB REQUIREMENTS:
High school diploma or equivalent required
KNOWLEDGE/SKILLS REQUIRED:
Excellent customer service skills
Working knowledge of Microsoft Word and Excel
Professional demeanor
Excellent verbal and written communication skills
High level of attention to detail
Strong problem solving and organizational skills
Ability to effectively manage multiple assignments and meet deadlines
PHYSICAL AND MENTAL QUALIFICATIONS:
Standing, walking, bending and stooping required
Must be able to sit at a desk for long periods of time and use a computer
Must be able to occasionally move or lift up to 10 pounds
May be asked to work supplemental hours periodically
Limited travel required occasionally during and after business hours
The above statements are intended to describe the general nature and level of work being performed by the incumbent assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel so classified.
NOT A CONTRACT
