Job Description
Are you ready to make an impact?
The Tech Ex Labs Product Manager helps shape and deliver the roadmap for the firm's proprietary software assets and AI capabilities, translating market and client needs into scalable, secure, responsible AI-enabled products.
Responsibilities
AI Product Strategy and Roadmap
- Support the product vision, roadmap, and outcome measures for proprietary software assets and AI capabilities.
- Use market trends, client feedback, emerging AI capabilities, and product performance to inform priorities.
Product Discovery and Requirements
- Own defined areas of the product backlog, including release planning, user stories, and acceptance criteria.
- Translate business problems and user needs into clear requirements for engineering, data, AI/ML, and asset teams.
- Recommend tradeoffs that balance speed, value, quality, technical debt, security, compliance, and responsible AI.
Delivery, Readiness, and Performance
- Facilitate sprint planning, backlog refinement, reviews, and delivery ceremonies to meet roadmap goals and KPIs.
- Partner with product design, engineering, AI/ML, data, and asset teams to shape initiatives, epics, and stories.
- Track delivery, adoption, quality, and performance; support UAT, defect resolution, release readiness, and post-launch measurement.
Stakeholder Collaboration, Adoption, and Responsible AI
- Serve as a product liaison across business stakeholders, AI architects, engineers, product designers, governance, and success teams.
- Gather and prioritize requirements from internal users, client-facing teams, asset teams, and AI development teams.
- Support adoption through enablement, training, best practices, change management, feedback loops, and stakeholder communication.
- Incorporate responsible AI requirements into features and release criteria, including transparency, monitoring, data quality, oversight, and controls.
Innovation and Continuous Improvement
- Stay current on emerging AI, MLOps, data, cloud, and automation technologies relevant to the firm's software assets.
- Identify opportunities to improve user experience, developer productivity, reliability, and repeatable delivery patterns.
- Champion a product mindset focused on customer experience, measurable outcomes, reusable capabilities, and continuous improvement.
Qualifications
- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, Data Science, or related field preferred; equivalent experience accepted.
- 5+ years of experience in product management, product ownership, technology delivery, platform management, AI/ML programs, or related disciplines.
- 1-2+ years supporting AI, machine learning, analytics, data platforms, cloud products, generative AI, agentic AI, or AI-enabled software.
- Strong understanding of Agile/Scrum delivery and experience working with cross-functional Agile teams.
- Track record supporting customer-centric technology products aligned to business objectives, adoption goals, and measurable outcomes.
- Experience collaborating with engineering, architecture, data, AI/ML, design, governance, business, and stakeholder teams.
- Ability to travel as needed for team meetings, workshops, stakeholder sessions, or conferences.
Knowledge and Skills
AI and Technology Knowledge
- Working understanding of the AI/ML lifecycle, including data ingestion, model development, evaluation, deployment, monitoring, and improvement.
- Familiarity with generative AI, agentic AI, AI platform architecture, MLOps, cloud-native technologies, and enterprise technology ecosystems.
- Working knowledge of data engineering, platform engineering, AI governance, security, compliance, privacy, and responsible AI frameworks.
Product Management Skills
- Strong roadmap support, backlog prioritization, release planning, and metrics-driven decision-making skills.
- Ability to translate business needs into requirements, technical capabilities, user stories, acceptance criteria, and success metrics.
- Strong analytical and problem-solving skills using customer feedback, performance metrics, and adoption data.
- Ability to balance stakeholder priorities while maintaining focus on value, feasibility, risk, and delivery outcomes.
Leadership and Communication Skills
- Strong stakeholder management, communication, facilitation, and organizational skills.
- Ability to coordinate cross-functional decisions across business, product, design, engineering, data, AI/ML, and governance teams.
- Ability to communicate product direction clearly and adapt to evolving AI technologies, market trends, and business needs.
Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.
Other consultancies talk at you.
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to [email protected].
Please review our current policy regarding use of generative artificial intelligence during the application process.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.