Manager, Vendor & Risk Management
Job Description
Job Description
Manager, Vendor & Risk Management
What is the opportunity?
RBC’s DevOps Program & Business Office is responsible for supporting the seamless functioning of the DevOps department, focusing on business planning, vendor management, program management, and risk management. We enable our technical teams by addressing legal and risk requirements to initiate proof of concepts, identify and mitigate risks for new software introduced to DevOps, and support software renewals to ensure continuous and effective technology use across our development community.
RBC’s DevOps Business Management team is looking for an enthusiastic, and self-motivated Manager, Vendor & Risk Management to add to our team in Toronto. You’ll be working as part of a small, innovative team to help enable technology enhancements within RBC’s Software Development Lifecycle and help move the dial in the way we develop across the organization.
What will you do?
Vendor & Contract Management
- Support with the vendor management process and consult with partnering teams to ensure smooth onboarding of new and existing software.
- Manage business-as-usual (BAU) contract renewals across 30+ suppliers
- Collaborate and liaise with key business partners and stakeholders to complete risk requirements for new and existing software within DevOps.
- Lead end-to-end contract negotiations, amendments, and ensure alignment with RBC standards
- Oversee new vendor onboarding from contract through implementation, support software exit processes
- Support proof of concept requests and evaluate new software solutions with technical teams
Risk Management & Compliance
- Conduct Supplier Risk Management Assessments following RBC's established process
- Collaborate with key stakeholders to complete risk requirements for new and existing software
- Ensure all suppliers meet RBC standards and requirements before approval
- Monitor and mitigate vendor risk throughout the contract lifecycle
Financial Optimization
- Align contract terms, pricing, and dollar spend with business strategy
- Review user licensing and vendor spend to identify optimization opportunities
- Provide visibility on total cost of ownership and eliminate unnecessary spend
Process Improvement & Reporting
- Streamline and improve existing vendor management processes, update documentation and process flow diagrams
- Support weekly/monthly reporting processes including project status reports and control book updates
- Ensure alignment and clear communication across all business partners and stakeholders
What do you need to succeed?
Must Have
- Bachelor's Degree in Information Technology, Business Administration, or related field
- 3+ years of experience in vendor management and/ or risk management
- Experience conducting risk assessments or compliance reviews
- Proficiency with contract lifecycle management processes
- Excellent communication and stakeholder management skills
- Ability to work in a fast-paced environment with competing priorities and tight deadlines
- Experience documenting and improving business processes
- Ability to self-discover and learn undocumented systems and processes
Nice to Have
- Background working with development teams or technical communities
- Familiarity with DevOps tools and platforms (e.g., Confluence, development productivity tools)
- Good business/ financial acumen (budget management, cost analysis, spend optimization)
- Experience in IT or software vendor management
- Understanding of software licensing models and optimization
- Experience with Archer or similar risk management tools
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in an agile, collaborative, progressive, and high-performing team
- The opportunity to interface with senior level executives from many different parts of the organization
Job Skills
Additional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.