Manager – Internal Audit Services Professional Practices

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview:

The Manager – IAS Professional Practices position is responsible for the oversight and execution of key aspects of the IAS Quality Assurance and Improvement Program (QAIP). This includes but is not limited to quality assurance reviews on a sample of completed and/or in process audit engagements, Post Audit Surveys, and communicating results to others within IAS. The Manager – IAS Professional Practices will also assist in the development and training of IAS audit methodologies and standards.

Essential Responsibilities:

• 40% - Provide leadership and mentorship to team members within IAS Professional Practices and throughout other areas of IAS, fostering a culture of continuous improvement, professionalism, and adherence to high-quality standards. Assist in hiring and training employees as well as managing personnel matters involving staff. Act as a subject matter expert and trusted advisor on audit quality and methodology, guiding audit teams through complex issues and promoting best practices. Champion the importance of quality within IAS and across the organization, influencing positive change and advocating for necessary resources.
• 30% - Collaborate with other IAS team members, managers, and senior leadership in the development of IAS methodologies and standards relating to audit programs that include the identification of risks and controls relevant to business processes, member service delivery, and relevant regulatory requirements. Design, implement, and manage QAIP principles in accordance with IIA Standards. Conduct regular internal quality assessments of audit engagements to evaluate adherence to methodologies, standards, and regulatory requirements. Coordinate and facilitate independent external quality assessments (EQAs) periodically. Develop and monitor action plans to address findings and recommendations from internal and external quality assessments. Design, develop, and deliver comprehensive training programs for IAS staff on audit methodology, professional standards, regulatory expectations, emerging risks, and new audit techniques. Identify skill gaps within the audit department and recommend targeted training and development initiatives to enhance auditors’ technical expertise, critical thinking, and communication skills.
• 10% - Communicate effectively with audit team members and leadership. Collaborate effectively with the CAO and IAS senior leadership to ensure IAS Strategic Plan objectives are met. Collaborate with other assurance providers to promote a coordinated and efficient approach to assurance activities across the organization. Develop a framework for assessing the effectiveness of the organization’s overall assurance model. Effectively coordinate and lead assembled audit team members through discussions and/or meetings to ensure a firm understanding of IAS methodologies, standards, and the Global IIA Standards.
• 10% - Perform independent quality control reviews of draft audit reports to ensure accuracy, clarity, conciseness, completeness, and adherence to established reporting standards. Provide constructive feedback to audit teams on report content, tone, and recommendations to ensure they are actionable and impactful. Ensure audit reports effectively communicate audit findings, risks, and recommendations to various stakeholders. Develop and maintain a repository of best practice audit reports and reporting templates.
• 10% - Demonstrate positive influence in IAS and SECU. Serve as an advisory resource to audit teams and play an active role in ensuring IAS Strategic Plan objectives are being met. Actively engage in Credit Union discussions, focus groups, and committees as opportunities arise.  Demonstrate the ability to utilize resources to promote change in the organization. Serve as a go-to quality assurance resource throughout the organization.

Required Education & Experience (Knowledge, Skills, & Abilities):

• Strong knowledge of governance, risk management, internal controls and applicable laws and regulations related to financial institutions
• Strong understanding of risks and controls
• Proficiency in audit principles, practices, and methodologies including risk assessment and audit documentation
• Direct experience in quality assurance reviews related to internal audit
• Proficiency in audit management software and data analytics tools
• Experience with key risk indicators (KRIs) and key performance indicators (KPIs)
• Proven ability to manage multiple projects and due dates simultaneously and a track record of timely completion and thorough documentation
• Ability to work well under pressure
• Strong verbal and written communication skills and ability to present information in a succinct and concise way to all levels of management
• Ability to work independently and in a team setting
• Strong organizational skills and attention to detail
• Ability to grasp the underlying concepts in complex information
• Ability to identify root causes to problems
• Demonstrated ability to lead others
• Highest level of integrity and objectivity to preserve the independence of all audit functions
• Must be able to cooperate and collaborate with co-workers whether working onsite or in a remote setting
• Proficient in Microsoft Office business applications
• Must be able to speak English fluently
• Sitting for prolonged periods
• Telephone for prolonged periods
• Computer for prolonged periods
• Travel as required
• Bachelor’s degree
• 5 - 8 direct years of experience

Preferred Education & Experience (Knowledge, Skills, & Abilities):

In addition to the above required Education & Experience,

• CIA
• IIA Quality Assessor Certificate
• 8+ years internal audit experience, with at least one year in a supervisory or managerial role

Job Environment & Physical Requirements:

• Hybrid work environment; at least one day in person
• Sitting for prolonged periods
• Telephone for prolonged periods
• Computer for prolonged periods
• Travel as required

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.