Everything we do is underscored by a why — and that why is one another.

Location:

Altru Health System PO Box 6002 Grand Forks, ND 58201

Pay Range: $55,078.40 - $82,617.60

Summary:

Supervisor, Insurance Billing

Remote (Onsite Quarterly)

Summary:
Oversees insurance billing and follow-up operations within the Revenue Cycle team. Responsible for monitoring billing performance, managing denial trends, leading quality improvement efforts, and supporting claims recovery. Collaborates across departments and with payors to ensure accurate and timely reimbursement.

Responsibilities:
Supervise billing and follow-up staff
Monitor billing performance and denial trends
Lead reporting and CQI initiatives
Manage payer communication and appeals
Support system improvements and revenue optimization

Qualifications:
Required: Revenue Cycle and insurance billing experience
Preferred: Supervisory experience
Strong communication and collaboration skills
Required: Bachelors in Business

Why Join Us:
Remote flexibility (quarterly onsite), collaborative team environment, and opportunity to grow within an expanding department.

Essential Job Functions:

• Advises leadership of significant and/or unexpected variances. Demonstrates an understanding of the budget and assists leadership in keeping within fiscal parameters. Assists leadership in requests for capital expenditures.

• Develops and implements short term goals and is responsible for measurable outcomes and effective use of resources. Responsible for program and service development in response to both internal and external stakeholders.

• Participates in the development and implementation of policies, procedures, and job descriptions. Serves as a resource for staff and physicians regarding policies, procedures, and practices. Carries out the hiring process for Manager-approved positions. Provides information and makes recommendations to the Manager on disciplinary action and separation related decisions. Promotes continuous staff participation in the performance review process.

• Completes reporting and record keeping requirements accurately and within established timelines. Monitors services for efficiency and accuracy by evaluating, initiating and participating in restructuring of current and new procedures, services, and/or programs.

• Carries out time and attendance responsibilities according to established procedure. Coordinates staffing and scheduling duties in accordance with established procedure and practices.

• Monitors billing flow and supports Continuous Quality Improvement (CQI) to assure all procedures are in compliance with hospital, clinic, federal, state and other regulatory agencies according to policies, procedures and established guidelines.

•  Oversees development, testing, analysis, implementation and maintenance of clinics and hospital patient accounting systems according to established guidelines. Serves as key resource to staff.

• Performs other duties as assigned or needed to meet the needs of the department/organization.

Certification:

• Driver's License with Acceptable Driving Record | Driver's License - Current State Licensed | Prior to Start Date | HR Primary Sources

Education:

• Required: Bachelors - Business- OR -Bachelors - Related Field

Work Experience:

• Required: A minimum of 3 years Related Experience

Language Requirements:

This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.

Physical Demands :

• Sit: Frequently (34-66%)

• Stand: Occasionally (5-33%)

• Walk: Frequently (34-66%)

• Stoop/Bend: Occasionally (5-33%)

• Reach: Frequently (34-66%)

• Crawl: Not Applicable

• Squat/Crouch/Kneel: Occasionally (5-33%)

• Twist: Occasionally (5-33%)

• Handle/Finger/Feel: Continuously (67-100%)

• See: Continuously (67-100%)

• Hear: Continuously (67-100%)

Weight Demands:

• Lift -Floor to Waist Level: Sedentary (<10 pounds)

• Carry: Sedentary (<10 pounds)

• Push/Pull: Sedentary (<10 pounds)

• Slide/Transfer: Sedentary (<10 pounds)

Working Conditions:

• Indoor: Continuously (67-100%)

• Outdoor: Not Applicable

• Extreme Temperature: Not Applicable

Driving Requirement Definitions:

• Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
• Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
• Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
• Infrequent Drivers: Persons who are generally not expected to drive.

Driving Requirement for this position:

Infrequent Driver

Reference ID: R7793

Making a real difference. For one another.

To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another.

At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.

Join our team and be a part of a small community with a big heart.

Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)