Assoc Clin Project Mgr (Trial Vendor Manager)

Job Overview
Associate Clinical Project Managers are an integral part of clinical trial delivery, liaising with clinical teams to improve patients’ lives by bringing new drugs to the market faster. The Associate Clinical Project Managers is a member of the core project team responsible for project delivery of clinical studies to meet contractual requirements in accordance with SOPs, policies and practices. Clinical Project Management is focused on project delivery, productivity and quality resulting in strong financial performance and customer satisfaction. The Associate Clinical Project Managers support the efforts of CPM to drive operational excellence and strategic leadership with our customers. Associate Clinical Project Managers may run their own studies, as part of their development.

TVM Core Responsibilities & Expected Experience 

• Worked in a global environment or part of a global study team, having managed relationships with key stakeholders
• First-hand experience of vendor management and oversight as well as being the primary point of contact for vendor management activities across the lifecycle of global clinical trials
• Have experience with direct vendor management & oversight including (but not limited to) IRT/eCOA/Central Labs/Cardiac/ECG/PR&R on a global level
• Management of vendor performance, quality, compliance, timelines, and budget
• Experience with vendor‑related risk management and tracking, issue escalation, and process improvement.
• Collaboration with cross‑functional teams (e.g., Study Leadership, Data Management, Medical, procurement etc.)
• Strong communication, negotiation, and stakeholder management skills
• Knowledge of GxP/ICH guidelines and operational processes within clinical studies
• Experience with study start‑up activities, translating protocol/concept sheet to vendor specifications, collecting documents for submissions, UAT (eCOA, IRT etc.), site readiness, and systems/tools
• Experience handling multiple vendors in parallel, including how they manage complexity and competing priorities
• Their personal role in UAT such as identifying issues from both patient and trial operational perspectives. Following up with vendors for resolutions before the go-live date and managing fixes and any re‑testing prior to go‑live
• Close-out activity and reconciliation experience; invoice and vendor budget reconciliation oversight is preferrable
• Audit experience is preferrable  
• Sponsor/CRO/vendor transition studies experience is preferrable
• Protocol amendment experience.

 
Role in Clinical Trial Teams (CTT)

• Have a strong voice in CTT, even in unpopular discussion
• Advocate for vendors when appropriate—protect vendor interest
• Navigate the sponsor vs. vendor tension with diplomacy and clarity

 
Personal Attributes & Leadership

• Role may seem narrow but is highly challenging and strategic
• Capable of managing stressful and tough situations
• Leadership qualities—demonstrate critical thinking, step up, think outside the box.
• Present themselves in a convincing and authoritative manner
• Able to hit the ground running with minimal onboarding

 
Experience & Qualifications

• Any lifescience education background
• Minimum 3–5 years of clinical trial experience as PM / GTM - i.e. to have the chance to face different situations and demonstrate experience
• CRA experience not counted toward the 3–5 years PM requirement
• Could consider CRA experience + 2-3 years clinical trial experience as PM / GTM - ensuring CRA experience can be extrapolated to demonstrate relevant skills
• Global experience is required – understand all CTT roles 
• Exposure to EU Clinical Trial Regulation (CTR) is a plus
• Procurement background is not aligned with this role

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.