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Job Description
The Warehouse Director position will perform the following duties:
- Supervises associates to include, but not limited to: staffing, training, coaching, performance management and problem resolution.
- Ensures associates maintain a level of professionalism, competency and motivation through the direction of selection, development and ongoing evaluation. Promotes safety through the re-enforcement of current safety programs, additional programs, safety meetings, proper footwear and clothing, and discussions of workers' compensation costs.
- Ensures trucks are unloaded/loaded properly on an accurate and timely basis by overseeing workload scheduling and delivery of product in the warehouse.
- Reviews stock status reports, coordinates with inventory staff to ensure that accurate counts of inventory are available and sufficient to meet customers’ needs, and communicates about low stock items, seasonal swings and customer promotions.
- Coordinates with inventory staff to return obsolete product to vendors or sell to other distributors, as needed.
- Ensures building and equipment is maintained through supervising personnel in maintenance and repair activities.
- Ensures customers are notified of stock shortages by providing information to Customer Service Representatives, Warehouse Shift Supervisor and Operations Manager regarding shortages, available substitutes, and recording all information.
- Maintains knowledge of, and complies with, standardized operating procedures and ensures all department staff do the same.
- Responsible for the coordination and workflow of the warehouse.
- Designs and implements processes and procedures to meet the company’s overall strategic operations plan.
- Directs the ordering and upkeep of products, building, material handling equipment and inventory.
- Supports, builds and continues initiatives for improvement in safety, quality, productivity, cost and associate relations.
- Performs other related duties as assigned.