Sr Consultant: Benefits and Operations

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

At TransUnion, we empower our associates to take ownership of their professional journeys. We cultivate a culture where continuous learning, leadership, and innovation are part of everyday life—regardless of job title. With the support of collaborative colleagues, dedicated mentors, and cutting-edge tools, our people are equipped to grow, lead, and make a meaningful impact.
Our HR Benefits and Operations Consultant will be responsible for implementing and managing compensation structures and employee benefits programs that attract, retain, and motivate talent. This role ensures compliance with local labour laws and internal policies and procedures, while aligning total rewards strategies with business objectives.

We pride ourselves on being an energetic and close-knit team, always on the lookout for fresh, creative and different ideas to support our partnership with employees and business. We are highly driven, motivated and are always adaptive to changes within the business on strategic initiatives and execution, ensuring we never lose our people impact and touch.

What You'll Bring:

• Bachelor’s degree in Human Resources, Finance, or related field
• At least 7+ years of experience in benefits and rewards management
• Strong analytical skills and proficiency in Excel, HRIS systems (e.g., Workday) are essential
• In-depth knowledge of South African labour laws and tax regulations
• Excellent communication, stakeholder management, and problem-solving skills.
• Strong presentation skills, with experience preparing executive-level reports.
• Familiarity with various grading systems and compensation frameworks.
• A team player capable of working within a collaborative and fast paced environment.
• Ability to effectively lead and manage a small team to achieve operational goals.

Key Attributes:

• Detail-oriented and data-driven
• Operational execution capability
• High integrity and confidentiality
• Collaborative and proactive

Impact You'll Make:

Benefits Administration

• Oversee administration of employee benefits including medical aid, retirement plans, life and disability insurance, and wellness programs.
• Evaluate and recommend enhancements to benefits offerings based on employee needs and market trends.
• Manage relationships with third-party benefits providers and brokers.
• Ensure timely enrollment, claims processing, and communication of benefits information.
• Manage various grading systems to support organizational structure and pay equity.

Rewards Planning & Management

• Partner with CoE to maintain competitive salary structures and incentive programs applicable to eight (8) African Countries and more.
• Apply regional insight of African markets to inform compensation strategies across the continent.
• Support annual merit review cycles, including salary increases and bonus allocations.
• Advise leadership on compensation processes for new hires, promotions, and internal transfers.

HR Compliance & Governance

• In addition to the above the HR Consultant will be responsible for ensuring that all applicable HR Policies and Procedures comply with labour laws, tax regulations, and governance standards.
• Ensure regulatory compliance to all relevant legislation, including BBBEE and transformation requirements. Prepare for and support Department of Labour audits.
• Prepare and submit regulatory reports related to benefits and compensation.
• Support audits and ensure accurate documentation and record-keeping.

Analytics & Reporting

• Provide regular reporting on HR metrics, benefits utilization, and cost analysis.
• Develop dashboards and insights to support strategic HR decisions.
• Monitor trends and provide recommendations for continuous improvement.

Employee Communication & Support

• Lead communication campaigns to educate employees on compensation, benefits and policy changes.
• Address employee queries and resolve issues related to pay and benefits.
• Support onboarding and offboarding processes with compensation and benefits components.

Team Lead

• Oversee daily operations by monitoring workflows, assign tasks, and make sure deadlines and quality standards are met.
• Support and develop employees through guidance, training, and feedback to team members. This may include coaching for performance improvement and facilitating professional development.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Sr Lead, Benefits