
Operations Supervisor- 3PL Sort Center, Middle Mile- Linehaul
Job Description
Key job responsibilities
-Oversee daily sort center operations, including inbound, sortation, and outbound processes, ensuring all packages are sorted accurately and dispatched
within the defined CPTs
-Monitor and drive key performance indicators (KPIs) such as sort accuracy,
throughput, and on-time dispatch rates, while identifying and resolving operational bottlenecks
-Ensure proper utilization of equipment, space, and resources to optimize operational efficiency
-Monitor sort accuracy and implement measures to minimize missorts and damages, while driving SOP adherence across all processes
-Identify opportunities for process improvement, participate in root cause analysis (RCA), and support the implementation of new processes and
technologies
-Coordinate with 3P service providers, transportation, last-mile delivery, and network planning teams to ensure SLA adherence and smooth operational
coordination
-Communicate operational updates and escalations to the reporting manager in a timely manner
We are seeking a motivated and detail-oriented Operations Supervisor to lead daily operations at our third-party (3P) standalone sort center in Ankara. You will oversee the end-to-end sortation process,
- -Data analysis
- - Flexible to work across multiple shifts as required (2-3 Shifts)
- -Understanding of sort center ops processes
- Data reading
- Reporting
- Understanding operations clock
- Operational process improvement analysis
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