
Decision Analytics Consultant - Retail/Operations
Job Description
ZS is a place where passion changes lives
As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all
Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide
ZSers drive impact by bringing a client-first mentality to each and every engagement
We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business
Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
Insights & Analytics
ZS's Insights & Analytics group partners with clients to design and deliver solutions to help them tackle a broad range of business challenges
Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques
Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership.
What You’ll Do
- Leverage quantitative skills to derive answers to clients' ongoing business analytics and reporting questions.
- Work collaboratively with clients to ascertain the client’s specific business information needs.
- Execute a specific plan for analyzing the data necessary to secure solutions to clients’ particular business information need(s).
- Discuss and determine with clients which specific data may be best utilized in order to perform the necessary analysis.
- Evaluate, assess and analyze the data necessary to provide solutions to the client’s particular business information needs.
- Communicate the data results to the client, with an emphasis on answering the business question as opposed to the analytical and reporting processes used.
- Gain immediate familiarity with client’s internal processes.
- Develop expertise within a client analytics area.
- Be available for clients during regular working hours.
- Proven ability to manage complex projects and diverse teams with multiple skill sets
- Strong ownership mindset with the ability to drive accountability and outcomes
- Experience balancing strategic thinking with execution rigor
- Demonstrated ability or strong interest in leveraging AI tools to enhance productivity, insight generation, and solution design
- Self-starter mentality someone who can “figure it out,” experiment, and hustle using available tools
- Passion for shaping how AI transforms consulting and client delivery
- Exceptional ability to create clear, compelling stories and executive-ready deliverables
- Strong client presence and ability to influence stakeholders
What You’ll Bring
- MBA with a bachelor's (and often graduate) degree in a quantitative, analytical discipline, such as Operations Research, Applied Mathematics, Management Science, Data Science, Statistics, Econometrics, or Engineering
Alternately, candidates may possess a PhD in marketing, economics, decision sciences or related field with a business application
In lieu of an MBA or PhD, 5-8 years of relevant work experience may substitute