Senior Cloud Operations Engineer - Technology IT

About Signant Health At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency. Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals. If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting-edge AI technologies — you will find purpose and opportunity at Signant Health.   ­­­­­­­­­­­­About the Role The Senior Cloud Operations Engineer will drive our configuration management, build, deploy, and monitor platforms. You must be a self-starter who thrives in a fast-paced, agile environment, which means wearing many hats, being able to change direction quickly, and showing an eagerness to learn and introduce new technologies as the need arises.     What you will do Adopting and implementing best practices and champion an engineering culture emphasizing Agile, DevOps, Continuous Integration, and Continuous Deployment Participate in furthering Agile/DevOps culture. Design next generation application strategy using cloud-native and serverless architectures. Promote the development of technical standards for the team. Work with the lines of business, support staff, and technology areas, to design a technical structure meeting the strategic needs of the business. Implement configuration management for development, test, and production environments. Secure systems using best practices, and continuously audit environment to confirm it is bulletproof. Monitor for optimal performance and uptime of cloud infrastructure. Respond to alerts of application instability, identifying root cause and corrective actions. Control infrastructure costs by continually looking for opportunities to right-size servers and services.     Decision Making and Influence Architect systems for high availability. Document and test disaster recovery scenarios. Migrate on-premises workloads to the cloud (AWS/Azure) Monitor application and infrastructure and identify opportunities to improve performance. Work with Engineers to drive issues to resolution during application instability. Identify weaknesses in the infrastructure and be the driver of improvements. Maintain and implement change management control procedures and processes for production, UAT and TE releases. Research and evaluate new technologies.     Preferred Qualifications At least 8 years of experience in DevOps and Enterprise Applications deployments on data centers and public clouds. Experience in a modern software development environment that is Agile and incorporates DevOps practices. Hands on experience with DevOps Tools like Jenkins, Artifactory, Maven Strong experience with cloud platforms like AWS and Azure Experience in Python, Terraform, PowerShell Version control systems: Git, BitBucket, TFS Experience in containerization and orchestration(kubernetes) Configuration management using Puppet, Ansible, or Chef Good understanding of Cloud governance and how to implement it. Experience with Continuous Integration and Continuous Deployment Cloud Certifications like AWS Solutions Architect highly preferred. Expert in Linux/Windows server operating systems, and Web Server technologies including IIS, Tomcat, WebLogic, WebSphere and Apache Web Server Knowledge of relational databases including SQL Server, Oracle, Postgres, and MySQL. Proven ability to work in a team-oriented environment, providing back-up support to team members & establishing/maintaining effective work relationships with co-workers within and across functional areas. Previously demonstrated proactive and positive approach to tasks and projects overall, as well as to the types of scheduling & process changes that are inherent in a fast-paced business.   Why Signant Health? At Signant Health, your work has real impact. Everything we build, support, and deliver helps advance clinical research and bring new treatments to patients faster — improving lives around the world. Our teams combine science, technology, and operational expertise to solve complex clinical trial challenges, and every role contributes to that mission.   We offer a collaborative, global environment where you can grow your career while working alongside experts across clinical, technology, data, and operations, with opportunities to learn, take ownership, and drive meaningful innovation — not just maintain the status quo.   If you are looking for purpose-driven work, smart colleagues, and the opportunity to help shape the future of clinical research and digital health, Signant Health is the place to do it.